{"id":387705,"date":"2019-12-20T09:43:34","date_gmt":"2019-12-20T17:43:34","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/webex-%e6%8e%a1%e7%94%a8%e9%81%8e%e5%8e%bb%e3%80%81%e7%8f%be%e5%9c%a8%e5%92%8c%e6%9c%aa%e4%be%86%e7%9a%84-csm\/"},"modified":"2019-12-20T09:43:34","modified_gmt":"2019-12-20T17:43:34","slug":"webex-%e6%8e%a1%e7%94%a8%e9%81%8e%e5%8e%bb%e3%80%81%e7%8f%be%e5%9c%a8%e5%92%8c%e6%9c%aa%e4%be%86%e7%9a%84-csm","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e8%a6%96%e8%a8%8a%e6%9c%83%e8%ad%b0\/webex-%e6%8e%a1%e7%94%a8%e9%81%8e%e5%8e%bb%e3%80%81%e7%8f%be%e5%9c%a8%e5%92%8c%e6%9c%aa%e4%be%86%e7%9a%84-csm\/","title":{"rendered":"Webex \u63a1\u7528\u904e\u53bb\u3001\u73fe\u5728\u548c\u672a\u4f86\u7684 CSM"},"content":{"rendered":"<p><span><br \/>\n  <strong>\u5ba2\u6236\u6210\u529f\u90e8\u843d\u683c\u7cfb\u5217<\/strong> <\/span><em>   <a href=\"HTTPs:\/\/blogs.cisco.com\/tag\/customer-success-blog-series\">\u5ba2\u6236\u6210\u529f<\/a> \u90e8\u843d\u683c\u7cfb\u5217\u5f37\u8abf\u5ba2\u6236\u6210\u529f\u9ad4\u9a57\u7d93\u7406 \uff08CSM\uff09 \u53ca\u5176\u5ba2\u6236\uff0c\u6211\u5011\u805a\u7126\u5ba2\u6236\u6210\u529f\u6848\u4f8b\u3002 \u77ad\u89e3 Cisco \u7684\u5354\u4f5c\u6280\u8853\u5982\u4f55\u5c0d\u7d44\u7e54\u7522\u751f\u6b63\u9762\u5f71\u97ff\u3001\u89e3\u6c7a\u5373\u6642\u696d\u52d9\u6311\u6230\u4e26\u5f71\u97ff\u5ba2\u6236\u7684\u6210\u679c\u3002<\/em><\/p>\n<h2><span><br \/>\n  <strong>\u904e\u53bb\uff1a \u6700\u4e0d\u61f7\u4e0a\u81ea\u65b0<\/strong><br \/>\n<\/span><\/h2>\n<p>\u4f5c\u70ba\u4e00\u500b\u59cb\u7d42\u8207\u5bb6\u5ead\u6709\u95dc\u7684\u4eba\uff0c\u6211\u7684\u4e00\u4e9b\u6700\u611b\u6536\u85cf\u662f\u96c6\u4e2d\u5728\u5047\u65e5\u671f\u9593\u8207\u6211\u7684\u6536\u85cf\u5bb6\u4e00\u8d77\u804a\u5929\uff0c\u89c0\u770b\u6211\u7684\u6240\u6709\u6536\u85cf\u548c\u89c0\u770b\u5f71\u7247\uff0c\u64ad\u653e Board \u904a\u6232\uff0c\u5171\u7528\u6536\u85cf\uff08\u5c24\u5176\u662f\u4e00\u5e74\u4e00\u7684\u8056\u8a95\u82b1\u74b0\uff09\uff0c\u4ee5\u53ca\u559d\u8a31\u591a\u5bb6\u5ead\u7528 cookie\u3002 \u6211\u7684\u6700\u611b\u5bb6\u5ead\u50b3\u7d71\u4ecd\u7136\u662f\u88fd\u4f5c\u548c\u88dd\u98fe cookie &#8211; \u82b1\u4e9b\u6642\u9593\u8207\u5bb6\u5ead\u4e00\u8d77\u96c6\u5408\uff0c\u5728\u80cc\u666f\u4e2d\u64ad\u653e\u8056\u8a95\u97f3\u6a02\uff0c\u4e26\u5f04\u6e05\u695a\u5982\u4f55\u4f7f\u96ea\u4eba cookie \u6700\u5c08\u696d\u3001\u6700\u6709\u5275\u610f\u7684\u88fd\u4f5c\u3002 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\u5ba2\u6236\u6210\u529f\u9ad4\u9a57\u5728\u5ba2\u6236\u9ad4\u9a57\u4e2d\u7684\u89d2\u8272<\/strong><br \/>\n<\/span><\/h2>\n<p>\u5728\u4e00\u5e74\u4e2d\u7684\u9019\u500b\u6642\u671f\uff0c\u6211\u601d\u8003\u4e86\u9019\u4e9b\u50b3\u7d71\uff0c\u4ee5\u53ca\u6211\u64c1\u6709\u9019\u4e9b\u50b3\u7d71\u6642\uff0c\u9084\u56de\u60f3\u4e86\u904e\u53bb\u4e00\u5e74\u4ee5\u53ca\u6211\u5728\u5de5\u4f5c\u65b9\u9762\u6240\u5b8c\u6210\u7684\u5de5\u4f5c\u3002 \u4f5c\u70ba webex \u5ba2\u6236\u6210\u529f\u9ad4\u9a57\u7d93\u7406\u4e00\u9805\u65b0\u529f\u80fd &#8211; \u6211\u4e00\u76f4\u5728\u8aac\u660e\u5ba2\u6236\u5c0e\u89bd\u4e26\u627e\u51fa\u6211\u5011\u4e00\u76f4\u5728\u8b8a\u66f4\u7684\u96f2\u7aef\u74b0\u5883\u4e2d\u7684\u820a\u8207\u65b0\u5167\u5bb9\u3002 \u96a8\u8457\u6211\u5011\u7684\u7522\u54c1\u548c\u5de5\u7a0b\u5718\u968a\u6301\u7e8c\u767c\u5c55 Webex\uff0cWebex \u6210\u70ba\u5f37\u5927\u7684\u5354\u4f5c\u5e73\u81fa &#8211; \u96a8\u8b8a\u66f4\u800c\u6539\u8b8a\u3002<\/p>\n<blockquote><p>\u300c\u6bcf\u500b\u5ba2\u6236\u90fd\u4e0d\u540c &#8211; \u6bcf\u500b\u5ba2\u6236\u74b0\u5883\u90fd\u4e0d\u540c\uff0c\u6211\u5fc5\u9808\u78ba\u4fdd\u6211\u7684\u5ba2\u6236\u80fd\u5920\u7121\u7e2b\u5730\u63a5\u53d7\u548c\u5c0e\u89bd\u9019\u4e9b\u8b8a\u66f4\uff0c\u4ee5\u4fbf\u8b93\u89e3\u6c7a\u65b9\u6848\u9069\u7528\u4e8e\u4ed6\u5011\u53ca\u5176\u4f7f\u7528\u8005\u300d\u2014 Sheena Hensen<\/p><\/blockquote>\n<h2><span><br \/>\n  <strong>\u672a\u4f86\uff1a 2020 \u5e74\u5ba2\u6236\u6210\u529f\u76ee\u6a19<\/strong><br \/>\n<\/span><\/h2>\n<p>\u7576\u6211\u958b\u59cb\u671f\u5f85\u65b0\u7684\u4e00\u5e74\u6642\uff0c\u9084\u60f3\u77ad\u89e3\u4e00\u5e74\u6211\u7684\u76ee\u6a19\u662f\u4ec0\u9ebc\u4ee5\u53ca\u6211\u8981\u5b8c\u6210\u4ec0\u9ebc\u3002 \u4f5c\u70ba CSM\uff0c\u6211\u59cb\u7d42\u7684\u76ee\u6a19\u4e4b\u4e00\u662f\u5e0c\u671b\u6211\u7684\u5ba2\u6236\u77ad\u89e3\u6211\uff0c\u77e5\u9053\u6211\u5728\u90a3\u88e1\uff0c\u4ee5\u53ca\u4ed6\u5011\u7684 Webex \u63a1\u7528\u9ad4\u9a57 \u2013 \u9019\u53ef\u80fd\u610f\u5473\u8457\u7576\u9762\u6703\u8b70\uff0c\u8aac\u660e\u6700\u7d42\u4f7f\u7528\u8005\u4f7f\u7528 Webex \u7684\u7279\u6027\u548c\u529f\u80fd\uff0c\u5feb\u901f\u6aa2\u67e5\u4ee5\u67e5\u770b\u60c5\u6cc1\u3002 \u5c0d\u65bc 2020 \u5e74\uff0c\u6211\u5177\u6709\u5169\u500b\u76ee\u6a19 \u2013 \u76e1\u53ef\u80fd\u7372\u53d6\u6211\u5f88\u591a\u7684\u5ba2\u6236\u4ee5\u53d6\u5f97\u73fe\u4ee3\u9ad4\u9a57\u4e26\u8b93\u4ed6\u5011\u4f7f\u7528\u8996\u97f3\u8a0a\u3002 \u63a8\u52d5\u63a1\u7528\u9019\u5169\u7a2e\u65b9\u6cd5\u6709\u52a9\u65bc\u70ba\u6211\u5011\u7684\u5ba2\u6236\u8a2d\u5b9a\u6700\u4f73\u7684 Webex \u9ad4\u9a57\uff0c\u4e26\u4f7f\u5f97 Webex \u4f7f\u7528\u65b9\u5f0f\u66f4\u52a0\u8f15\u9b06\u3001\u5f15\u4eba\u5165\u52dd\u3002 \u6211\u5e0c\u671b\u6700\u7d42\u4f7f\u7528\u8005\u80fd\u5920\u8f15\u9b06\u5730\u4f7f\u7528 Webex\uff0c\u6211\u5e0c\u671b\u4ed6\u5011\u77ad\u89e3\u5df2\u7d93\u5b58\u5728\u7684\u6240\u6709\u597d\u529f\u80fd\u4ee5\u53ca\u5373\u5c07\u63d0\u4f9b\u7684\u6240\u6709\u529f\u80fd \u2013 \u5982\u679c\u4e0d\u63a1\u7528\u73fe\u4ee3\u9ad4\u9a57\uff0c\u9019\u4e00\u5207\u90fd\u4e0d\u53ef\u80fd\u767c\u751f\u3002 \u6211\u7b49\u4e0d\u898b 2020 \u5e36\u4f86\u4e86\u4ec0\u9ebc\uff0c\u6211\u671f\u5f85\u8aac\u660e\u6bcf\u500b\u5ba2\u6236\u9054\u6210\u6bd4 Webex \u6240\u60f3\u7684\u66f4\u591a\u76ee\u6a19\uff01<\/p>\n<blockquote><p>\u8acb\u73fe\u5728\u67e5\u770b\u6211\u5011\u7684 <strong>   <a href=\"HTTP:\/\/cs.co\/webexadoption\">\u63a1\u7528 cs.co\/webexadoption<\/a><br \/>\n<\/strong><\/p><\/blockquote>\n<hr \/>\n<p><strong>\u9032\u4e00<\/strong>  \u6b65\u9023\u63a5\u7cfb\u5217\u4e2d\u6240\u6709\u5ba2\u6236\u6210\u529f<strong>   <a href=\"HTTPs:\/\/blogs.cisco.com\/tag\/customer-success-blog-series\"> \u90e8\u843d\u683c\u9019\u88e1<\/a><\/strong>  <a href=\"HTTPs:\/\/blogs.cisco.com\/partner\/get-your-team-ready-for-the-new-world-of-customer-success\"> \u70ba<\/a>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/training-our-new-cs-team-members-to-help-customers-achieve-more-than-they-thought-was-possible-with-webex\">\u60a8\u7684\u5718\u968a\u6e96\u5099\u5ba2\u6236\u6210\u529f\u6848\u4f8b\u7684\u65b0\u7684\u4e16\u754cCamp Webex\uff1a \u57f9\u8a13\u6211\u5011\u7684\u65b0 CS \u5718\u968a\u6210\u54e1\uff0c\u8aac\u660e\u5ba2\u6236\u5728 Cisco CSM \u7684\u751f\u547d\u9031\u671f\u4e2d\u5229\u7528 WebexA<\/a>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/a-day-in-the-life-of-a-cisco-csm\">\u65e5\u5be6\u73fe\u8d85\u904e\u5176\u8a8d\u70ba\u7684\u66f4\u591a\u76ee\u6a19<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u89c0\u770b CSM \u904e\u53bb\u3001\u73fe\u5728\u548c\u672a\u4f86\u7684\u6b77\u53f2\u6642\uff0c\u77ad\u89e3\u5979\u5982\u4f55\u63a5\u53d7\u8b8a\u66f4\u4e26\u8a2d\u5b9a\u672a\u4f86\u76ee\u6a19\u3002<\/p>\n","protected":false},"author":5485,"featured_media":387706,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8011,1492],"tags":[12030,12635,8017,12636,12634,12028,12633,12637],"class_list":["post-387705","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-8011","category-1492","tag-customersuccessblogseries-zh-hant","tag-customersucessblogs-zh-hant","tag-cisco-","tag-webex-","tag-12634","tag-12028","tag-12633","tag-12637"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webex \u63a1\u7528\u904e\u53bb\u3001\u73fe\u5728\u548c\u672a\u4f86\u7684 CSM | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/zh-hant\/\u5354\u540c\u5408\u4f5c\/\u8996\u8a0a\u6703\u8b70\/webex-\u63a1\u7528\u904e\u53bb\u3001\u73fe\u5728\u548c\u672a\u4f86\u7684-csm\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webex \u63a1\u7528\u904e\u53bb\u3001\u73fe\u5728\u548c\u672a\u4f86\u7684 CSM | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"\u5728\u89c0\u770b CSM \u904e\u53bb\u3001\u73fe\u5728\u548c\u672a\u4f86\u7684\u6b77\u53f2\u6642\uff0c\u77ad\u89e3\u5979\u5982\u4f55\u63a5\u53d7\u8b8a\u66f4\u4e26\u8a2d\u5b9a\u672a\u4f86\u76ee\u6a19\u3002\" \/>\n<meta property=\"og:url\" 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