{"id":387734,"date":"2019-11-12T13:46:34","date_gmt":"2019-11-12T21:46:34","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/webex-%e7%87%9f%ef%bc%9a-%e8%a8%93%e7%b7%b4%e6%88%91%e5%80%91%e7%9a%84%e6%96%b0-cs-%e5%9c%98%e9%9a%8a%e6%88%90%e5%93%a1%e8%aa%ac%e6%98%8e%e5%ae%a2%e6%88%b6%e5%af%a6%e7%8f%be%e6%af%94-webex-%e8%aa%8d\/"},"modified":"2019-11-12T13:46:34","modified_gmt":"2019-11-12T21:46:34","slug":"webex-%e7%87%9f%ef%bc%9a-%e8%a8%93%e7%b7%b4%e6%88%91%e5%80%91%e7%9a%84%e6%96%b0-cs-%e5%9c%98%e9%9a%8a%e6%88%90%e5%93%a1%e8%aa%ac%e6%98%8e%e5%ae%a2%e6%88%b6%e5%af%a6%e7%8f%be%e6%af%94-webex-%e8%aa%8d","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e8%a6%96%e8%a8%8a%e6%9c%83%e8%ad%b0\/webex-%e7%87%9f%ef%bc%9a-%e8%a8%93%e7%b7%b4%e6%88%91%e5%80%91%e7%9a%84%e6%96%b0-cs-%e5%9c%98%e9%9a%8a%e6%88%90%e5%93%a1%e8%aa%ac%e6%98%8e%e5%ae%a2%e6%88%b6%e5%af%a6%e7%8f%be%e6%af%94-webex-%e8%aa%8d\/","title":{"rendered":"Webex \u71df\uff1a \u8a13\u7df4\u6211\u5011\u7684\u65b0 CS \u5718\u968a\u6210\u54e1\u8aac\u660e\u5ba2\u6236\u5be6\u73fe\u6bd4 Webex \u8a8d\u70ba\u7684\u66f4\u591a\u76ee\u6a19"},"content":{"rendered":"<p><span><br \/>\n  <strong>\u5ba2\u6236\u6210\u529f\u90e8\u843d\u683c\u7cfb\u5217<\/strong> <\/span><em>   <a href=\"HTTPs:\/\/blogs.cisco.com\/tag\/customer-success-blog-series\">\u5ba2\u6236\u6210\u529f<\/a> \u90e8\u843d\u683c\u7cfb\u5217\u5f37\u8abf\u5ba2\u6236\u6210\u529f\u9ad4\u9a57\u7d93\u7406 \uff08CSM\uff09 \u53ca\u5176\u5ba2\u6236\uff0c\u6211\u5011\u805a\u7126\u5ba2\u6236\u6210\u529f\u6848\u4f8b\u3002 \u77ad\u89e3 Cisco \u7684\u5354\u4f5c\u6280\u8853\u5982\u4f55\u5c0d\u7d44\u7e54\u7522\u751f\u6b63\u9762\u5f71\u97ff\u3001\u89e3\u6c7a\u5373\u6642\u696d\u52d9\u6311\u6230\u4e26\u5f71\u97ff\u5ba2\u6236\u7684\u6210\u679c\u3002<\/em><\/p>\n<h2><strong>\u4f7f\u7528 Webex \u91cd\u65b0\u601d\u8003<\/strong><\/h2>\n<p>\u5982\u679c\u60a8\u662f Webex \u5ba2\u6236\uff0c\u70ba\u4ec0\u9ebc\u4f7f\u7528 Webex\uff1f\u00a0 \u5982\u679c\u60a8\u7684\u56de\u7b54\u662f\u300c\u8209\u884c\u6703\u8b70\u300d\uff0c\u8acb\u5617\u8a66\u66f4\u6df1\u5165\u601d\u8003\u3002\u00a0 \u60a8\u662f\u5426\u8a8d\u70ba\u60a8\u7684\u7ba1\u7406\u60f3\u8981\u77ad\u89e3\u672c\u6708\u60a8\u53c3\u52a0\u7684\u6703\u8b70\u6578\uff1f\u00a0 \u4ed6\u5011\u66f4\u53ef\u80fd\u60f3\u8981\u77ad\u89e3\u90a3\u4e9b\u76f4\u63a5\u63a8\u52d5\u5b8c\u6210\u5b63\u5ea6\u6216\u5e74\u5ea6\u76ee\u6a19\u7684\u5ea6\u91cf\u3002\u00a0 \u60a8\u53ef\u80fd\u7684\u76ee\u6a19\u662f\u589e\u52a0\u60a8\u5730\u5340\u7684\u7522\u54c1\u92b7\u552e\u6216\u7e2e\u77ed\u65b0\u7522\u54c1\u7684\u4e0a\u5e02\u6642\u9593\u3002\u00a0 \u60a8\u53ef\u80fd\u60f3\u8981\u70ba\u9060\u7aef\u5b78\u751f\u8f49\u63db\u5b78\u7fd2\u9ad4\u9a57\u3002\u00a0 \u5c07\u91ab\u7642\u670d\u52d9\u7684\u63a5\u89f8\u7bc4\u570d\u5ef6\u4f38\u81f3\u670d\u52d9\u4e0d\u8db3\u7684\u793e\u7fa4\u3002\u00a0 \u4e5f\u8a31\u9019\u662f\u5176\u5b83\u554f\u984c\uff0c\u4f46\u8b93\u6211\u5011\u518d\u60f3\u4e00\u60f3\u70ba\u4f55\u4f7f\u7528 Webex\u3002\u00a0 \u60a8\u53ef\u4ee5\u4f7f\u7528 Webex \u8aac\u660e\u5b8c\u6210\u5de5\u4f5c &#8211; \u8aac\u660e\u60a8\u9054\u6210\u76ee\u6a19\u7684\u5de5\u4f5c\uff0c\u70ba\u60a8\u548c\u5718\u968a\u63d0\u4f9b\u6210\u529f\u7684\u7d50\u679c\u3002\u00a0 \u73fe\u5728\uff0c\u60a8\u7684\u60f3\u6cd5\u5c31\u50cf Cisco \u5354\u4f5c\u5ba2\u6236\u6210\u529f\u5718\u968a\u6210\u54e1\u4e00\u6a23\u3002<\/p>\n<h2><strong>\u6709\u6548\u7684\u5ba2\u6236\u63a1\u7528\u5f9e\u4f7f\u7528\u5c0f\u7a0b\u5f0f\u958b\u59cb<\/strong><\/h2>\n<p><div id=\"attachment_302538\" class=\"wp-caption alignright\"><a href=\"HTTPs:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/CampWebex.png\">   <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-302538\" class=\"wp-image-302538\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/CampWebex.png\" alt=\"\u8a13\u7df4\u6211\u5011\u7684\u65b0 CS \u5718\u968a\u6210\u54e1\u4ee5\u8aac\u660e\u5ba2\u6236\u9054\u6210\u6bd4 Webex \u6240\u60f3\u7684\u66f4\u591a\u76ee\u6a19\" width=\"465\" height=\"388\" \/> <\/a><p id=\"caption-attachment-302538\" class=\"wp-caption-text\"><em>\u5728 Cisco\uff0c\u6211\u5011\u5df2\u70ba\u65b0\u7684 CSM \u548c PSM<\/em>\u958b\u767c\u300cWebex \u71df\u71df\u300d\uff0c\u4ed6\u5011\u5177\u5099\u6210\u70ba\u5ba2\u6236\u7684\u9867\u554f\u548c\u4fe1\u4efb\u7684\u5efa\u7acb\u8005<\/p><\/div> \u7684\u6280\u80fd\u8207\u77e5\u8b58 <\/p>\n<p> \u3002<\/p>\n<p data-wp-editing=\"1\">\u5728 Cisco \u5354\u4f5c\u5ba2\u6236\u6210\u529f \uff08CS\uff09 \u5718\u968a\u4e2d\uff0c\u6211\u5011\u77e5\u9053\u60a8\u4e0d\u60f3\u8cfc\u8cb7 Webex \u4f86\u8209\u884c\u6703\u8b70\u3002\u00a0 \u6211\u5011\u77e5\u9053\u60a8\u4e0d\u6703\u6295\u8cc7\u4efb\u4f55 Webex Boards Room Kits\uff0c\u56e0\u6b64\u60a8\u53ef\u4ee5\u5229\u7528 Star \u5728\u63d0\u4f9b\u4e00\u500b\u4f4d\u65bc Star \u5728\u4e2d\u3001\u4e0b\u62c9\u9eb5\u7684\u4e00\u500b 12 \u6708 31 \u65e5\u3002\u3002\u00a0 \u60a8\u6295\u8cc7 Cisco Collaboration\uff0c\u56e0\u70ba\u60a8\u5df2\u5b8c\u6210\u9054\u6210\u696d\u52d9\u76ee\u6a19\u6240\u9700\u7684\u5de5\u4f5c\u3002\u00a0 \u6211\u5011\u7684\u5ba2\u6236\u6210\u529f\u7d93\u7406 \uff08CSM\uff09 \u548c\u5408\u4f5c\u5925\u4f34\u6210\u529f\u7d93\u7406 \uff08PSM\uff09 \u77e5\u9053\u6210\u529f\u63a1\u7528\u6211\u5011\u7684\u670d\u52d9\u5c07\u8aac\u660e\u60a8\u8f49\u8b8a\u696d\u52d9\uff0c\u53ef\u80fd\u63a1\u7528\u60a8\u751a\u81f3\u4e0d\u77e5\u9053\u7684\u65b9\u5f0f\u3002\u00a0 \u4ed6\u5011\u7684\u76ee\u6a19\u662f\u6307\u5c0e\u6211\u5011\u7684\u5ba2\u6236\u63a1\u7528\u5354\u4f5c\u6280\u8853\uff0c\u4ee5\u4fbf\u6eff\u8db3\u9019\u4e9b\u696d\u52d9\u8f49\u63db\u76ee\u6a19\u3002<\/p>\n<p>\u5728\u6211\u7684\u5ba2\u6236\u6210\u529f\u5718\u968a\u89d2\u8272\u4e2d\uff0c\u6211\u8db3\u5920\u4fe1\u4efb\u5728\u52a0\u5165\u5718\u968a\u6642\u8a13\u7df4\u6240\u6709\u65b0\u7684 CSM \u548c PSM\u3002\u00a0 \u5728\u904e\u53bb 18 \u500b\u6708\u4e2d\uff0c\u6211\u5011\u5df2\u8f49\u8b8a\u4e86 CS \u5718\u968a\u7684\u7ba1\u7406\u6a21\u5f0f\u3002\u00a0 \u4ed6\u5011\u6210\u529f\u4f5c\u70ba CSM \u548c PSM \u4e0d\u53d6\u6c7a\u65bc\u4ed8\u8cbb\u767c\u7968\u7684\u6578\u91cf\u3001\u6280\u8853\u652f\u63f4\u5831\u55ae\u6216\u6211\u5011\u7684\u5ba2\u6236\u5177\u6709\u7684\u6703\u8b70\u6578\u3002\u00a0 \u4ed6\u5011\u7684\u6210\u529f\u548c\u6211\u5011\u7684\u6210\u529f\u53d6\u6c7a\u65bc\u6210\u70ba\u5ba2\u6236\u7684\u9867\u554f\u548c\u4fe1\u4efb\u7684\u5efa\u7acb\u5718\u968a\uff0c\u56e0\u6b64\u6211\u5011\u7684\u5ba2\u6236\u80fd\u5920\u53d6\u5f97\u51fa\u8272\u7684\u6210\u6548\u3002\u00a0 \u52d9\u5fc5\u8981\u6c42\u6211\u5011\u7684 CSM \u548c PSM \u5177\u6709\u57f7\u884c\u6b64\u5de5\u4f5c\u7684\u6280\u80fd\u8207\u77e5\u8b58\uff0c\u56e0\u6b64\u6211\u5011\u5df2\u7d93\u958b\u767c\u4e00\u500b\u7a31\u70ba\u300cCamp Webex\u300d\u7684\u5ba2\u6236\u6210\u529f\u65b0\u96c7\u54e1\u555f\u52d5\u7a0b\u5f0f\u3002<\/p>\n<p><strong>\u5728 9 \u6708\u4e00\u5468\u5167\uff0cWebex \u63a1\u7528 Master<em>  <\/em><div id=\"attachment_302548\" class=\"wp-caption alignleft\"><a href=\"HTTPs:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Become-a-Webex-Adoption-Master.png\">   <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-302548\" class=\"wp-image-302548\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Become-a-Webex-Adoption-Master.png\" alt=\"\u6210\u70ba Webex \u63a1\u7528\u4e3b\" width=\"535\" height=\"349\" \/> <\/a><p id=\"caption-attachment-302548\" class=\"wp-caption-text\">Webex Adoption Master eBook \u6982\u8ff0\u5f9e\u958b\u59cb\u57f7\u884c Webex<em> <\/em>\u63a1\u7528\uff08\/caption] <\/p>\n<p> \u6211\u5011\u4f86\u81ea\u5168\u7403\u7684\u65b0 CS \u5718\u968a\u6210\u54e1\u805a\u5728\u7814\u7a76\u4e09\u89d2\u5f62 Park\uff08CISCO <\/p>\n<p> \u5728\u7f8e\u570b\u6700\u5927\u7684\u4f4d\u7f6e\u4e4b\u4e00\uff09\u4e2d\u3002\u00a0 \u5728\u4e00\u5468\u5167\uff0cCSM \u548c PSM \u77ad\u89e3\u4ed6\u5011\u7684\u89d2\u8272\u53ca\u5176\u5728\u5ba2\u6236\u6210\u529f\u4e2d\u610f\u5473\u8457\u4ec0\u9ebc\u3002\u00a0 \u4ed6\u5011\u77ad\u89e3\u5982\u4f55\u900f\u904e <a href=\"HTTPs:\/\/ebooks.cisco.com\/story\/adoptionmaster\">\u6211\u5011\u884c\u696d\u9818\u5148\u7684 Webex \u63a1\u7528<\/a> \u4e3b\u65b9\u6cd5\u6307\u5c0e\u6211\u5011\u7684\u5ba2\u6236\uff0c\u6b64\u8a08\u756b\u662f\u8207\u6280\u8853\u63a1\u7528\u548c\u6578\u4f4d\u8f49\u63db\u5c08\u5bb6\u5408\u4f5c\u958b\u767c\u7684\u3002\u00a0 \u4ed6\u5011\u77ad\u89e3\u5982\u4f55\u8aac\u660e\u5ba2\u6236\u78ba\u5b9a\u5176\u4e3b\u8981\u696d\u52d9\u9a45\u52d5\u7a0b\u5f0f\u3001\u5236\u5b9a\u4f7f\u7528\u6848\u4f8b\u548c\u6e9d\u901a\u8a08\u756b\u3001\u7372\u53d6\u9818\u5c0e\u652f\u63f4\uff0c\u4ee5\u53ca\u78ba\u4fdd\u74b0\u5883\u5728\u6280\u8853\u4e0a\u6e96\u5099\u597d\u4ee5\u5354\u4f5c\u6280\u8853\u7372\u5f97\u6700\u4f73\u6210\u529f\u3002\u00a0 \u4ed6\u5011\u77ad\u89e3\u5982\u4f55\u5efa\u8b70\u6211\u5011\u7684\u5ba2\u6236\u6839\u64da\u4ed6\u5011\u81ea\u5df1\u7684\u4e00\u7d44\u7368\u7279\u7684\u696d\u52d9\u6311\u6230\u548c\u6240\u9700\u7684\u6210\u679c\u8a2d\u5b9a\u53ef\u884c\u7684\u6210\u529f\u76ee\u6a19\u3002\u00a0 \u4e5f\u8a31\u6700\u91cd\u8981\u7684\u4e00\u9ede\uff0c\u6211\u5011\u7684 CSM \u548c PSM \u4e5f\u53ef\u4ee5\u6307\u5c0e\u6211\u5011\u7684\u5ba2\u6236\u4e00\u8def\u5411\u4f86\u8868\u793a\u548c\u8a8d\u8b58\u4ed6\u5011\u7684\u6210\u529f\uff0c\u8b93\u6280\u8853\u63a1\u7528\u6b77\u7a0b\u548c\u52aa\u529b\u5f15\u4eba\u5165\u52dd\u4e14\u6709\u8da3 \u2013 \u4e0d\uff0c\u771f\u7684\uff01<\/p>\n<p>\u00a0<\/p>\n<h2><\/h2>\n<h2><\/h2>\n<h2><\/h2>\n<h2><strong>\u6211\u5011\u5982\u4f55\u4f7f\u5b83\u767c\u751f\uff1f<\/strong><\/h2>\n[caption id=\"attachment_302542\" align=\"alignright\" width=\"525\"]<a href=\"HTTPs:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Emeline-Verge-and-Molly-Dubow.png\">   <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-302542\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Emeline-Verge-and-Molly-Dubow.png\" alt=\"Emeline \u662f\u4e00\u500b\u9ad8\u660e\u516c\u53f8\u8207\u4e00\u500b Dubow \u516c\u53f8\u3002\" width=\"525\" height=\"411\" \/> <\/a> <em>Emeline Camp \u548c Dubow \u8207\u65b0\u7684 CS<\/em>\u5718\u968a\u6210\u54e1\u8a0e\u8ad6\u6210\u529f\u6848\u4f8b<\/p><\/div>\n<p> \uff0c\u5982\u679c\u6c92\u6709\u5305\u542b\u5982\u4f55\u4f7f\u7528\u6211\u5011\u7684\u6280\u8853\u5be6\u73fe\u4e00\u5207\uff0c\u6211\u624d\u80fd\u64b0\u5beb\u95dc\u65bc Camp Webex <\/p>\n<p> \u7684\u4e00\u4e9b\u63cf\u8ff0\u3002\u00a0 \u6211\u5df2\u5728 Cisco Webex Teams \u5efa\u7acb\u7a7a\u9593\uff0c\u4e26\u4e14\u5c07\u6240\u6709\u71df\u54e1\u65b0\u52a0\u5165\u7a7a\u9593\u3002\u00a0 \u4f7f\u7528\u5716\u91cb\u548c gif\uff0c\u6211\u7684\u5408\u4f5c\u5925\u4f34 Emo Dubow \u548c\u6211\u8a2d\u5b9a\u4e86\u6d3b\u52d5\u8072\u97f3\u3002\u00a0 \u9019\u4e0d\u6703\u662f\u4e00\u6b21\u51fa\u8272\u7684\u516c\u53f8\u5f0f\u57f9\u8a13 \u2013 \u6211\u5011\u8a08\u756b\u8b93\u71df\u54e1\u64c1\u6709\u51fa\u8272\u7684\u6642\u9593\u3001\u77ad\u89e3\u5f7c\u6b64\uff0c\u4ee5\u53ca\u8207\u4e16\u754c\u5404\u5730\u7684\u540c\u4e8b\u5efa\u7acb\u806f\u7e6b\u3002\u00a0 \u6211\u5011\u4f7f\u7528 Teams \u7a7a\u9593\u4f86\u5171\u7528\u6709\u95dc\u6bcf\u65e5\u4f4d\u7f6e\u7684\u8cc7\u8a0a\u3001\u5f35\u8cbc\u6709\u7528\u7684\u5167\u5bb9\u93c8\u93c8\uff0c\u4ee5\u53ca\u5171\u7528\u6bcf\u65e5\u8ab2\u7a0b\u548c\u5718\u968a\u6d3b\u52d5\u4e2d\u7684\u76f8\u7247\u3002\u00a0 \u5728\u9019\u4e00\u5468\u5167\uff0c\u6211\u5011\u4f7f\u7528 Webex \u8996\u8a0a\u6703\u8b70\u88dd\u7f6e\u4f86\u5171\u7528\u5167\u5bb9\u548c\u591a\u5a92\u9ad4\u7c21\u5831\uff0c\u4e26\u4e14\u5c07\u4f86\u81ea\u8377\u862d\u3001\u5370\u7b2c\u5b89\u90a3\u3001\u9054\u62c9\u65af\u3001\u52a0\u5229\u798f\u5c3c\u4e9e\u5dde\u548c\u8461\u8404\u7259\u7684\u4e3b\u8b1b\u8005\u5e36\u81f3\u6703\u8b70\u5ba4;\u4e26\u4e14\u5c31\u50cf\u4ed6\u5011\u548c\u6211\u5011\u5728\u4e00\u500b\u6703\u8b70\u5ba4\u4e2d\u4e00\u6a23 \u2013 \u661f\u7403\u7e3d\u6642\u9593\u3002\u00a0 \u73fe\u5728\u4e00\u5468\u5df2\u7d50\u675f\uff0c\u6211\u5011\u6b63\u5728\u4f7f\u7528 Teams \u7a7a\u9593\u4f86\u8a08\u756b\u4e00\u500b\u6708\u7684\u865b\u64ec\u7559\u6703 \u2013 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