\u4e0d\u8b93\u806f\u7d61\u4e2d\u5fc3\u9032\u5165\u8907\u96dc\u6027\u9677\u9631<\/strong>
\n<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"Cisco \u5229\u7528\u65b0\u7684\u9023\u63a5\u3001\u8a17\u7ba1\u53ca\u96f2\u7aef\u806f\u7d61\u4e2d\u5fc3\u529f\u80fd\u6295\u5165\u5ba2\u6236\u9ad4\u9a57\u3002<\/p>\n","protected":false},"author":5465,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8011,1546],"tags":[],"class_list":["post-388120","post","type-post","status-publish","format-standard","hentry","category-8011","category-1546"],"acf":[],"yoast_head":"\n
\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/zh-hant\/\u5354\u540c\u5408\u4f5c\/\u96f2\u7aef\u96fb\u8a71\u7cfb\u7d71\/\u5728-cisco-contact-center-2019-\u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57 | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Cisco \u5229\u7528\u65b0\u7684\u9023\u63a5\u3001\u8a17\u7ba1\u53ca\u96f2\u7aef\u806f\u7d61\u4e2d\u5fc3\u529f\u80fd\u6295\u5165\u5ba2\u6236\u9ad4\u9a57\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/zh-hant\/\u5354\u540c\u5408\u4f5c\/\u96f2\u7aef\u96fb\u8a71\u7cfb\u7d71\/\u5728-cisco-contact-center-2019-\u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-15T14:06:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg\" \/>\n<meta name=\"author\" content=\"Mark Straton\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005:\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Straton\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/\"},\"author\":{\"name\":\"Mark Straton\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/98a902b0ab4168005d22a5a52d9b719b\"},\"headline\":\"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57\",\"datePublished\":\"2019-10-15T14:06:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/\"},\"wordCount\":94,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/alln-extcloud-storage.cisco.com\\\/ciscoblogs\\\/5da47a76580be.jpg\",\"articleSection\":[\"\u5354\u540c\u5408\u4f5c\",\"\u96f2\u7aef\u96fb\u8a71\u7cfb\u7d71\"],\"inLanguage\":\"zh-TW\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/\",\"name\":\"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57 | Webex Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/alln-extcloud-storage.cisco.com\\\/ciscoblogs\\\/5da47a76580be.jpg\",\"datePublished\":\"2019-10-15T14:06:07+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/98a902b0ab4168005d22a5a52d9b719b\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#breadcrumb\"},\"inLanguage\":\"zh-TW\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-TW\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#primaryimage\",\"url\":\"https:\\\/\\\/alln-extcloud-storage.cisco.com\\\/ciscoblogs\\\/5da47a76580be.jpg\",\"contentUrl\":\"https:\\\/\\\/alln-extcloud-storage.cisco.com\\\/ciscoblogs\\\/5da47a76580be.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\\\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\\\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/\",\"name\":\"Webex Blog\",\"description\":\"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-TW\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/98a902b0ab4168005d22a5a52d9b719b\",\"name\":\"Mark Straton\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-TW\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0d73e11152ea49f417fe8a2cfd40be132fb233bf787b93775bb5792007128d94?s=96&d=wp_user_avatar&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0d73e11152ea49f417fe8a2cfd40be132fb233bf787b93775bb5792007128d94?s=96&d=wp_user_avatar&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0d73e11152ea49f417fe8a2cfd40be132fb233bf787b93775bb5792007128d94?s=96&d=wp_user_avatar&r=g\",\"caption\":\"Mark Straton\"},\"description\":\"Mark Straton lead the global product marketing for Webex by Cisco, including calling, messaging, meetings, team collaboration, video, telephones, headsets and contact centers.\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/markstraton\\\/\"],\"url\":\"https:\\\/\\\/blog.webex.com\\\/zh-hant\\\/contributors\\\/markstraton\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57 | Webex Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.webex.com\/zh-hant\/\u5354\u540c\u5408\u4f5c\/\u96f2\u7aef\u96fb\u8a71\u7cfb\u7d71\/\u5728-cisco-contact-center-2019-\u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57\/","og_locale":"zh_TW","og_type":"article","og_title":"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57 | Webex Blog","og_description":"Cisco \u5229\u7528\u65b0\u7684\u9023\u63a5\u3001\u8a17\u7ba1\u53ca\u96f2\u7aef\u806f\u7d61\u4e2d\u5fc3\u529f\u80fd\u6295\u5165\u5ba2\u6236\u9ad4\u9a57\u3002","og_url":"https:\/\/blog.webex.com\/zh-hant\/\u5354\u540c\u5408\u4f5c\/\u96f2\u7aef\u96fb\u8a71\u7cfb\u7d71\/\u5728-cisco-contact-center-2019-\u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57\/","og_site_name":"Webex Blog","article_published_time":"2019-10-15T14:06:07+00:00","og_image":[{"url":"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg","type":"","width":"","height":""}],"author":"Mark Straton","twitter_misc":{"\u4f5c\u8005:":"Mark Straton"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#article","isPartOf":{"@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/"},"author":{"name":"Mark Straton","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/98a902b0ab4168005d22a5a52d9b719b"},"headline":"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57","datePublished":"2019-10-15T14:06:07+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/"},"wordCount":94,"commentCount":0,"image":{"@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#primaryimage"},"thumbnailUrl":"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg","articleSection":["\u5354\u540c\u5408\u4f5c","\u96f2\u7aef\u96fb\u8a71\u7cfb\u7d71"],"inLanguage":"zh-TW","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/","url":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/","name":"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57 | Webex Blog","isPartOf":{"@id":"https:\/\/blog.webex.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#primaryimage"},"image":{"@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#primaryimage"},"thumbnailUrl":"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg","datePublished":"2019-10-15T14:06:07+00:00","author":{"@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/98a902b0ab4168005d22a5a52d9b719b"},"breadcrumb":{"@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#breadcrumb"},"inLanguage":"zh-TW","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/"]}]},{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#primaryimage","url":"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg","contentUrl":"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/%e5%9c%a8-cisco-contact-center-2019-%e5%b9%b4%e5%8f%8a%e4%bb%a5%e5%be%8c%e7%9a%84%e6%9c%83%e5%a0%b4%e4%b8%ad%e6%8f%90%e4%be%9b%e5%a6%99%e5%a6%99%e7%9a%84%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.webex.com\/zh-hant\/"},{"@type":"ListItem","position":2,"name":"\u5728 Cisco Contact Center 2019 \u5e74\u53ca\u4ee5\u5f8c\u7684\u6703\u5834\u4e2d\u63d0\u4f9b\u5999\u5999\u7684\u5ba2\u6236\u9ad4\u9a57"}]},{"@type":"WebSite","@id":"https:\/\/blog.webex.com\/es\/#website","url":"https:\/\/blog.webex.com\/es\/","name":"Webex Blog","description":"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.webex.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-TW"},{"@type":"Person","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/98a902b0ab4168005d22a5a52d9b719b","name":"Mark Straton","image":{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/secure.gravatar.com\/avatar\/0d73e11152ea49f417fe8a2cfd40be132fb233bf787b93775bb5792007128d94?s=96&d=wp_user_avatar&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0d73e11152ea49f417fe8a2cfd40be132fb233bf787b93775bb5792007128d94?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0d73e11152ea49f417fe8a2cfd40be132fb233bf787b93775bb5792007128d94?s=96&d=wp_user_avatar&r=g","caption":"Mark Straton"},"description":"Mark Straton lead the global product marketing for Webex by Cisco, including calling, messaging, meetings, team collaboration, video, telephones, headsets and contact centers.","sameAs":["https:\/\/www.linkedin.com\/in\/markstraton\/"],"url":"https:\/\/blog.webex.com\/zh-hant\/contributors\/markstraton\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/posts\/388120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/users\/5465"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/comments?post=388120"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/posts\/388120\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/media?parent=388120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/categories?post=388120"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/tags?post=388120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"T-mobile](\"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da47a76580be.jpg\")
![\"\u806f\u7d61\u4e2d\u5fc3\u6d3b\u52d5\"](\"https:\/\/alln-extcloud-storage.cisco.com\/ciscoblogs\/5da479df87dfa.jpg\")