{"id":394347,"date":"2022-04-28T06:41:44","date_gmt":"2022-04-28T13:41:44","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/%e9%80%9f%e5%ba%a6%e9%9c%80%e6%b1%82%ef%bc%9a%e6%94%bf%e5%ba%9c%e5%a6%82%e4%bd%95%e6%8f%90%e5%8d%87%e5%b0%8d%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97-cx-%e7%99%bc%e5%b1%95%e7%9a%84%e5%8f%83%e8%88%87\/"},"modified":"2022-04-28T06:41:44","modified_gmt":"2022-04-28T13:41:44","slug":"%e9%80%9f%e5%ba%a6%e9%9c%80%e6%b1%82%ef%bc%9a%e6%94%bf%e5%ba%9c%e5%a6%82%e4%bd%95%e6%8f%90%e5%8d%87%e5%b0%8d%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97-cx-%e7%99%bc%e5%b1%95%e7%9a%84%e5%8f%83%e8%88%87","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e9%80%9f%e5%ba%a6%e9%9c%80%e6%b1%82%ef%bc%9a%e6%94%bf%e5%ba%9c%e5%a6%82%e4%bd%95%e6%8f%90%e5%8d%87%e5%b0%8d%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97-cx-%e7%99%bc%e5%b1%95%e7%9a%84%e5%8f%83%e8%88%87\/","title":{"rendered":"\u901f\u5ea6\u9700\u6c42\uff1a\u653f\u5e9c\u5982\u4f55\u63d0\u5347\u5c0d\u5ba2\u6236\u9ad4\u9a57 (CX) \u767c\u5c55\u7684\u53c3\u8207"},"content":{"rendered":"<p>\u5982\u679c\u8aaa\u904e\u53bb\u5169\u5e74\u5728\u653f\u5e9c\u7684\u591a\u9762\u5411\u9818\u57df\u65b9\u9762\u4f7f\u6211\u5011\u9818\u609f\u5230\u4efb\u4f55\u4e8b\u60c5\uff0c\u90a3\u5c31\u662f\u4ee5\u5feb\u901f\u53c8\u6709\u6548\u7387\u7684\u65b9\u5f0f\u70ba\u6c11\u773e\u63d0\u4f9b\u670d\u52d9\u548c\u8cc7\u8a0a\u81f3\u95dc\u91cd\u8981\u3002\u4e8b\u5be6\u4e0a\uff0c\u9019\u6b63\u662f\u91cd\u8981\u7684\u95dc\u9375\u6240\u5728\uff0c\u4e26\u53ef\u80fd\u6210\u70ba\u5b58\u6d3b\u4e4b\u9053\u3002<\/p>\n<p>\u4ee5\u8d85\u7d1a<a href=\"https:\/\/www.youtube.com\/watch?v=8TvViKcNlHY\" target=\"_blank\" rel=\"noopener\">\u5feb\u901f\u7684 ACT \u653f\u5e9c\u5de5\u4f5c<\/a>\u70ba\u4f8b\uff0c\u8a72\u653f\u5e9c\u4ee5\u975e\u5e38\u5feb\u7684\u901f\u5ea6\u63a8\u51fa\u75ab\u82d7\u5c08\u7dda\uff0c\u6bcf\u5929\u80fd\u5920\u8655\u7406 10,000 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rel=\"noopener\">\u7b2c 1 \u90e8\u5206\uff1aWebex \u53ef\u8b93\u5ba2\u670d\u4e2d\u5fc3\u5c08\u54e1\u5728\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u6642\u4ee3\u4e2d\u8301\u58ef\u6210\u9577<\/a>\u00a0[<a href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e5%b0%87%e8%b3%87%e6%96%99%e7%9a%84%e5%bc%b7%e5%a4%a7%e6%95%88%e7%94%a8%e5%b5%8c%e5%85%a5%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%ef%bc%8c%e6%89%93%e9%80%a0%e8%b6%85%e7%b4%9a%e7%89%b9%e5%8b%99\/\">\u90e8\u843d\u683c<\/a>]<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/zh-hant\/customer-stories\/%e7%ac%ac-2-%e9%83%a8%e5%88%86%ef%bc%9awebex-%e5%8f%af%e8%ae%93%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b0%88%e5%93%a1%e5%9c%a8%e6%b7%b7%e5%90%88%e5%b7%a5%e4%bd%9c%e6%a8%a1%e5%bc%8f%e6%99%82%e4%bb%a3\/\" target=\"_blank\" rel=\"noopener\">\u7b2c 2 \u90e8\u5206\uff1a\u53ef\u8b93\u5ba2\u670d\u4e2d\u5fc3\u5c08\u54e1\u5728\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u6642\u4ee3\u4e2d\u8301\u58ef\u6210\u9577 <\/a>\u00a0[<a href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e5%9c%a8%e3%80%8c%e5%ae%a2%e6%88%b6%e6%99%82%e4%bb%a3%e3%80%8d%e7%9a%84%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%89%b5%e6%96%b0\/\">\u90e8\u843d\u683c<\/a>]<\/p>\n<p><a href=\"https:\/\/www.webex.com\/contact-center.html\" target=\"_blank\" rel=\"noopener\">Webex \u5ba2\u670d\u4e2d\u5fc3<\/a><\/p>\n<p><a href=\"https:\/\/www.webex.com\/dg\/contactcenter-0621.html?utm_medium=Owned&#038;utm_source=Blog&#038;utm_channel=Blog&#038;utm_campaign=Ent_ContactCenter&#038;team=WW#contactus\" target=\"_blank\" rel=\"noopener\">\u7acb\u5373\u67e5\u770b\u500b\u4eba\u5316\u793a\u7bc4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5982\u679c\u8aaa\u904e\u53bb\u5169\u5e74\u5728\u653f\u5e9c\u7684\u591a\u9762\u5411\u9818\u57df\u65b9\u9762\u4f7f\u6211 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