Using Multiple Identity Providers (IdPs) can assist large enterprise customers in resolving complex authentication and authorization deployments for their Webex Organization. This feature is particularly beneficial for customers undergoing mergers and acquisitions, where multiple IT organizations with different IDPs need to communicate, despite each organization having its own Identity Provider. Government entities and universities often have various organizations, colleges, or agencies that centrally purchase or share the same email domain but operate with separate IT departments. Additionally, multinational organizations may have subsidiaries in different countries with their own distinct IT organizations that require connectivity to the same Webex organization.
Webex has addressed this challenge by introducing a feature that enables customers to configure multiple IDPs with the following capabilities:
Other considerations for administrators include the ability to use external users and external admins for Small and Medium-sized Businesses (SMBs) or enterprises that only require authentication of a few users outside their organization. Many enterprises possess robust security IDPs that allow for federation across organizational boundaries. Collaboration admins should closely collaborate with their Identity and Security teams to evaluate the applicability of this feature in addressing their requirements while ensuring compliance with enterprise security and compliance standards.
Deployment Example: Mergers and Acquisitions
Let’s examine a couple of examples demonstrating how to leverage this feature in a practical scenario. Consider a company undergoing a merger and acquisition, where both companies use AzureAD and need to communicate via Webex.
Other Considerations: Consider utilizing user groups from both AzureAD instances to facilitate licensing and setting templates. This will enhance automation and allow for the assignment of different services to the respective user groups.
For additional information, refer to the following resources:
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