In our latest blog on real-time conferencing, we'll share some insights on video. Central Processing Unit (CPU) costs can be…
With great excitement, we announce WebexOne 2024, our fifth-annual customer conference and second hybrid event! This year will be full…
In this 2nd blog of the Real-Time Media Primer series, we’ll share some basics on audio in real-time conferencing. Audio…
Webex is a dynamic technology platform that has revolutionized the way we work, communicate, and collaborate—and one of the few…
Welcome to the Real-Time Media blog series. In this ongoing series, we aim to deliver comprehensive and insightful primers on…
In my last blog, I shared 5 ways to have more effective and productive meetings, but what happens after the…
Cisco publishes “How SMBs Choose Cloud-Based Collaboration Partners and Technologies” by Forrester Consulting Our managed service provider partners are instrumental…
“Meet the New Boss, Same as the Old Boss” At the end of “Won’t Get Fooled Again” from the 1971…
In today’s hybrid work, having a robust collaboration solution at home, office, or on the go is no longer a…
The atmosphere was electric at the Cisco Live event in Amsterdam this month, fueled by an all-time record attendance of…
The cloud has transformed how we work, and phone calls are no exception. Seamlessly integrating cloud-based solutions is pivotal for…
The healthcare industry faced significant challenges in recent years, many of which stemmed from the global health crisis. From securing…
In the era of widespread cloud communication adoption, IT admins face the challenge of ensuring seamless connectivity. Identifying issues like…
In today’s dynamic hybrid work environment, adaptability and flexibility are crucial. At Cisco, we are dedicated to empowering people to…
At Cisco Live Amsterdam 2024, we unveiled a new hybrid work study detailing how the reality of the in-office experience…
2023 was the year that promised remarkable outcomes from generative AI. What was once associated with science fiction suddenly became…
In today's fast-paced business world, delivering exceptional customer service is vital for staying ahead of the competition. That's where Webex…
Reimagining collaboration: Spotlight on 5 Webex customers Cisco Live 2024 EMEA kicks off in Amsterdam on February 5-9, and we…
At WebexOne, we announced a new Webex app for Apple TV 4K. Today, I’m excited to share that this is…
Announcing new videoconferencing solutions that power hybrid work. Webex by Cisco works well with others. Why? Well, we know that…
In the spring of 2023, Cisco released support for Microsoft Teams Rooms for Cisco Collaboration devices. The unprecedented new collaboration…
The CPaaS market experienced remarkable growth in 2023. Discover the three themes that helped define a landmark year in connected…
You may have come across the challenge of using wireless networks in high-density areas. Think about trade shows, airports, or…
Today’s hybrid workplace model is required to accommodate in-office and remote employees. However with most organizations adopting flexible work, a…
Over the past few years, the use of video conferencing tools has significantly increased, and virtual meetings have become essential…
Welcome Back & Happy New Year! The start of the new year is often filled with resolutions made with the…
A new year creates anticipation and inspires contemplation. In the final days of 2023, we’re looking back at the most…
2023 has been a year of unprecedented growth and innovation for Webex Calling. We introduced several groundbreaking new features and…
Learn why digital-first communication is a must, and how CPaaS makes the shift easy. In a world inundated with options,…
As we wrap up 2023 and kick off 2024, budgets are top of mind for everyone— from CEOs, CTOs, looking…
We’re back in Melbourne this week where our Webex Integration Partners are enjoying the summer weather while reconnecting with customers,…
At WebexOne 2023 we lead with the concept of Distance Zero. Distance Zero reduces the impact of distance by bringing…
We’re incredibly proud to announce that we’ve been named a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications…
At AWS Re:Invent 2023 AWS launched new capabilities for Amazon WorkSpaces that will help create synergies for the Webex Suite…
If you were at WebexOne a few weeks ago, you might have been lucky enough to experience a demo of…
At WebexOne23 in Anaheim, California, we announced HD Voice, an AI-powered technology that removes background noises and converts narrowband audio…
We’re excited to announce a new program available to all Webex customers: Webex Insider. We created Webex Insider to provide…
What is collaboration? Summary: Collaboration is more than a buzzword. It’s a vehicle that can lead to the development of…
The demands of hybrid work are constantly evolving. In fact, 85% of enterprises rely on two or more collaboration platforms…
In the first part of this series, user experience researcher Vanessa Costa-Massimo talked about the psychological impact latency can have…
In my earlier post, I introduced Webex Go with AT&T. It’s our new, groundbreaking joint solution that gives a mobile…
Collaboration has always been foundational to a team’s success. But now that we’ve entered the era of hybrid work, there…
Hybrid meetings are the most common format today, with 60% participating in a hybrid meeting during a normal work week,…
Webex has spent many years building a deep, rich & broad Partner Ecosystem, and you may be asking "So what's…
We’re excited to announce the launch of Webex Academy. We created Webex Academy for our customers and partners who are…
The future of work is hybrid. Maybe you are starting off the day at the office, then leaving to pick…
Have you ever thought about the typical rhythm of a conversation? We take turns. You speak, then I speak. A…
We’re excited to announce the winners of the second annual Webex Champion Awards which recognize individuals and companies that are…
Webex Calling in the Webex for Government platform is now generally available for government agencies and federal contractors. Orders have…
As we wrap up our amazing WebexOne event, I reflect on a year full of channel investments including new programs,…
This week was filled with excitement with thousands of attendees joining us from around the globe to experience our first…
If Webex Integration Partners needed any reason to attend WebexOne in Anaheim, CA last week, they had a lot to…
Artificial Intelligence (AI) isn't just about automating tasks and increasing productivity; it has the potential to enhance one of our…
There’s a discrepancy in meeting rooms today. Consider this: 98% of meetings today include at least one remote participant. Yet,…
A different way of working In the last four years, we’ve seen a metamorphosis in how we work, from radical,…
The Cisco Webex app for iPad endeavored to redefine hybrid work. Then, Cisco added the ability to use AirPlay on Cisco Collaboration Devices.…
Meet your all-day audio companion, the Bang & Olufsen Cisco 950 Today’s users are moving around during their workday more…
WebexOne 2023 is right around the corner, and we can't wait to connect with you on all things AI, hybrid…
Learn why conversational commerce matters more than ever this Black Friday and Cyber Week – and how to get it…
C-level executives are facing unique challenges balancing employee and customer needs. In particular, executives are crafting return-to-office strategies while responding…
We’re excited to announce the finalists of the second annual Webex Champion Awards which recognize individuals and companies that are…
Take your Android experience to new heights with Webex by Cisco Unlock a whole new level of productivity & flexibility…
Following the rapid cloud transformation over the past several years, data sovereignty awareness and business requirements are rising around the…
Webex Hologram uses light-field holograms to produce a photorealistic experience, as seen above. Webex Hologram is the only real-time holographic…
In the recently published The Forrester Wave™: Unified Communications as a Service (UCaaS), Webex has been named a Leader and…
Gartner predicts that by 2026, 90% of global enterprises will leverage communications platform as a service (CPaaS) as a strategic…
Canadians are demanding more from their interactions with businesses that serve them. Across every industry, consumers expect their requests to…
Webex Rewind is your briefing on everything we’ve launched at Webex in the past month, including exciting features you can…
In recent years, the financial services industry has undergone many changes, ranging from tumultuous economic conditions to heightened customer expectations.…
WebexOne is THE AI event of the year, happening in Anaheim, California, from October 24 to 26. This will be…
Spanning the globe with Webex Integration Partners FY2023 has been a whirlwind of new experiences and connections for our Webex…
People don’t want to be forced back into a lousy office. During the last few years, employees learned to use…
More and more enterprises are investing in CPaaS solutions to help deliver rich and engaging customer interactions, across all channels.…
When the smartphone was introduced, analysts predicted that it would revolutionize the way we work, and soon become our primary…
What do football and Webex collaboration solutions have in common? They both result in touchdowns through teamwork! We are thrilled…
I am pleased to announce that Cisco has been named to the Gartner Magic Quadrant for Contact Center as a…
Since 2021, Synergy SKY has been a Webex SolutionsPlus and Select developer partner. With the increasing number of meeting platforms,…
Registration for WebexOne 2023 is officially open! Born as a digital customer conference in 2020, this year marks our first-ever…
We have exciting news to share with you! Nominations are now OPEN for our 2nd annual Webex Champion Awards, happening…
Earlier this year, Webex Calling launched a new data center in Brazil to service the South American market. This local…
As someone with a first-hand view of the incredible work being done at Webex by Cisco, it’s easy for me…
At Cisco, we take privacy and security seriously. So seriously that the Court of Justice of the European Union (CJEU)…
In the days before websites and smartphones, standout customer service was all about connecting through conversation. Whether we were speaking…
Over the past few years, enterprise event technology has evolved from a nice-to-have solution for streaming events to a must-have…
Hybrid work is here to stay. In order to really make hybrid work a success, optimizing workspaces for instantaneous collaboration…
The Internet Engineering Task Force has just published RFC 9420 — the standard for the Messaging Layer Security (MLS) protocol…
Welcome to a world where innovation knows no bounds, and the limits of large artificial intelligence (AI) models are pushed…
With the move towards hybrid work, equipping shared collaboration spaces such as meeting rooms, jump rooms and ideation spaces with…
The Gmail Bot for Webex brings together two powerful tools, Gmail and Webex messaging, to enhance productivity and streamline communication.…
With more and more businesses changing to a hybrid workforce, it may feel hard to keep up. Hybrid work models…
Now more than ever, organizations of all sizes and industries are consuming more technology through cloud-based services. In fact, Gartner…
As I speak with Webex customers around the world, I’m impressed by the resiliency of business leaders as they embrace…
CX challenges facing banks and insurers today When engaging with businesses, customers expect fast, personalized, and interactive experiences. In fact,…
Highlights: Webex Contact Center Enterprise for Government has achieved FedRAMP® moderate authorization from the Joint Authorization Board (JAB). Webex for…
Remember the old Verizon television commercial? “Can you hear me now?” Most of us spend a lot of time in…
Using Multiple Identity Providers (IdPs) can assist large enterprise customers in resolving complex authentication and authorization deployments for their Webex…
The work we do at Webex by Cisco is fundamental to connecting people across geographies and time zones—regardless of status…
The Webex Calling team just capped off an exciting week at Cisco Live, the largest annual gathering of the Cisco…
Part of the Focus on Sound blog series: Any video meeting is only as good as its sound.Clear audio is…
The Webex Suite now meets Spain’s Esquema Nacional de Seguridad (ENS) High compliance requirement, the Spanish government’s most rigorous and…
For Webex partners, there was no better place to be than at Cisco Live in Las Vegas, where you got…
New generative AI capabilities in Webex deliver unrivaled experiences for the modern work era. Hybrid work is no longer a…
Mobility continues to be at the forefront of most organizations’ collaboration strategy in the new era of Hybrid work. Employees…
Introducing the Room Bar Pro and an all-new device management experience. AI is a buzzword. And for good reason. AI…
In the hybrid world, experience matters – it's everything to employees. Traffic is a nightmare. Employees don’t want to sit…
Are you attending Cisco Live 2023 in Las Vegas June 4-8, 2023? The Webex team is excited to share our…
Webex, Audi, CARIAD, and HARMAN are partnering to elevate the in-car collaboration experience With the increasing popularity of hybrid work…
UCentric takes a standard system backup (e.g., BATS) and automatically audits, translates, and provisions your existing platform into the Webex…
The primary goal for healthcare organizations is to provide exceptional care to improve patient outcomes. But achieving this goal is…
Webex by Cisco has a long-standing technology innovation partnership with Google to improve hybrid work—across software and devices alike. Whether…
The past few years didn't just disrupt how we live, they transformed the way we approach our jobs. While the…
Katrina was a rising star in her company. She was known for being a great leader and holding an audience's…
Contents: Video conferencing lighting What is the best lighting for video conferencing? Where should the light be for a video…
As 2023 unfolds, it’s time to evaluate how your workspaces can be optimized for hybrid work. A few short years…
While many organizations recognize the value of exceptional customer experiences, building and maintaining compelling customer journeys can be challenging. With…
Sustainability is an urgent matter. Unfortunately, the demand for nature is outpacing its supply. In fact, according to the United…
Collaboration software is an essential tool for organizations to work together effectively. However, many regulated markets including Banking, Health Care,…
Last year at Enterprise Connect we celebrated our 6 millionth Webex Calling user. Today, I’m excited to share a new…
Today’s hybrid work environment is more dynamic than ever. At Cisco, we believe people need to be empowered to work…
There are many items to consider when enabling a productive and secure home connection. Here are 5 tips to improve…
Events and webinars share similar goals — to inform, inspire, and build meaningful connections — but no two events are…
As customers, we each have a vision in our minds that represents the best customer experience we’ve ever had, and…
We all know events help boost brand awareness, drive customer loyalty, and connect audiences around the world. But in this…
We have traveled far. What used to be technology used by a subset of people is now found in almost…
People used to think of event tech platforms the way they thought of a movie set. Once you wrap, you’d…
Cisco’s expansion into global markets continues. After recent expansion into the South Korea market, we are excited to announce the…
The pandemic changed everything – even the way enterprises think of on-premises versus cloud solutions. As much as cloud is…
Previously, the ideal worker type stayed in the office from 9-5 and was expected to stay late or come in…
Calling is the backbone that connects every business to its employees, customers, and partners. In this hybrid work era, calling…
Customer expectations are changing fast. They can order almost anything from a mobile device and get it delivered to their…
Digital interaction is at the heart of customer experience (CX) strategies – now, and for the foreseeable future. The driving…
Sharing your screen is a great way to give someone a virtual window into your world, or to gain insight…
Building and maintaining a thriving business can be both rewarding and challenging. Whether it’s a global enterprise company or a…
Webex for Defense HCS-D is a cloud-based IL5 authorized communications platform integrating voice, video, data, and mobility products and applications…
See how Webex Contact Center features, such as omnichannel support and CRM integration help to drive exceptional experiences for customers.
With tremendous excitement, we are proud to share that Webex Events will power the 2024 De Niro Con from June…
Take a quick tour of the AI technologies behind CX interactions—and learn what they could mean for you. Conversations about…