Last week, Orlando was teeming with Webex partners, customers, and IT pros from across different industries at Enterprise Connect 2024. Each event unveils new advancements in communications and collaboration, solidifies customer and peer connections on the show floors, and inspires the crowd with visionary keynotes from experts like Javed Khan, Senior VP and GM of Cisco Collaboration.
“Cisco has been coming here for a long time, and we’ve seen it all,” Javed told the crowd on Tuesday. “Just think about how much collaboration has changed in the last couple of decades.” From IP telephony to mobile apps to cloud computing, the pace of innovation has increased massively.
Now we’re in the middle of another tech advancement – artificial intelligence – and it is shaping up to be the ultimate game changer. “I don’t think we’ve fully grasped how it’s going to change collaboration,” Javed said. But ultimately, it’s not about the latest technology, he said. “It’s about the experience that the technology delivers.”
Experiences, connections, interactions – these have always been at the heart of collaboration, Javed said. “Real-time discussions, sharing of ideas, brainstorming – that’s when teams make progress and where real work gets done.” When it comes to AI, it’s all about making these human interactions better.
Like any technology, AI should be in the service of the human component of work. “It should work quietly and transparently in the background, making things easier, better, faster,” Javed observed. “Our entire collaboration portfolio is designed with that goal in mind.”
AI is embedded everywhere across Webex. Our AI assistant powers experiences across the entire Webex Suite, from meetings and messaging to polling and even Control Hub, enabling the office to become a magnet to employees by removing distance and friction. AI is also at the heart of the next-generation Webex Contact Center, which serves 3 million agents and 36,000 contact centers across industries.
Today, AI and Webex – together with our global Webex Partner ecosystem – is delivering unrivaled experiences for both customers and employees.
Customers and partners who presented at the Webex booth were able to discover the power of Webex partner apps and integrations to make their workdays more productive, seamless, and fun.
Here’s how a typical customer can amplify the typical workday using an assortment of proven Webex partner solutions – all available on the Webex App Hub.
Since Cisco Live Amsterdam, partners have continued to contribute new integrations and application experiences to Webex App Hub. These include:
Learn more about these partners and many others on Webex App Hub or build your own application with Webex SDKs and APIs.
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