Cisco Recognized as a 2022 Gartner® Peer Insights™ Customers’ Choice for Meeting Solutions for the Webex Suite

On By Amit Barave4 Min Read
People working together in a conference room
I am pleased to announce that Cisco was recognized by our customers as a Customers’ Choice vendor for 2022 in Meeting Solutions on Gartner® Peer Insights™ for our Webex Suite. The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end-user professionals. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. Cisco was recognized in the Customers’ Choice quadrant in multiple industries (Education and Finance) and company size (Midsize Enterprise and Public Sector, Gov’t, EDU), as well as in the Europe, Middle East and Africa deployment region. Cisco also received Established distinction in the Global and Large Enterprise company size, the Healthcare industry, and the Asia/Pacific and North America deployment regions. I think this recognition is an amazing distinction that I’m honored to share with the team.

Best-of-Breed Capabilities

One of the reasons we believe customers are so thrilled with the Webex Suite is that it’s packed with best-of-breed capabilities our customers know and love, including world-class meetings, messaging, cloud calling, and a complete events execution and management platform critical in the next era of hybrid events. All the best-of-breed hybrid work solutions are integrated in one comprehensive suite, and there’s no need to purchase additional tools or solutions.

Here are some of the customer reviews that made this recognition possible:

“Webex is highly intuitive and works beautifully within the context of video conferencing and hybrid work. It’s refreshing to have all your collaboration tools in one place, without sacrificing on quality.” — Associate A/V Systems Engineer in the Healthcare Industry
Customers love that the Webex Suite is an all in one solution and they don’t have to pay extra or jump from one app to the other. It provides powerful integrated capabilities such as polling (Slido), gesture recognition, noise removal, closed captioning, Webex Assistant, whiteboarding, and so much more. It enables a better way of working that is flexible, inclusive, supportive, secure and managed.
“The connectivity on Webex Suite is very superb and excellent. In comparison to other meeting applications, I will rate this one of the best in its class. Interaction with my team and clients have been the best after i have started using Webex Suite.” Supply Chain Manager, Electric and Gas Utilities Industry “Collaboration on an exceptional level in regard to quality, security and ease of use” Information Systems in the Energy and Utilities Industry
Now more than ever before, our customers require a feature-rich collaboration solution to maintain employee engagement and productivity. That’s why we are constantly innovating and have released than 1,000 new features over the past 18 months – dramatically improving the hybrid work experience for our users. We’re proud to be recognized as one of the most comprehensive meetings, calling, messaging, and event management solution on the market powering the future of hybrid work.
“If you don’t have it already – get it!” Collaboration Engineer in the Services Industry “Great Tool With Enterprise Grade Capabilities. A Benchmark Product ” Lead Enterprise Architect in the Finance Industry “The feature set, scalability, and strong customer support presence are the bigger reasons why I always recommend Cisco products when possible.” — Video Conference Engineer in the Miscellaneous Industry

Winning Technology

To be successful in the era of hybrid work, organizations need to make sure their solutions are flexible, inclusive, supportive, secure, and easily managed. We are thrilled that our technology has been recognized as a Gartner Peer Insights Customers’ Choice for Meeting Solutions. Each review came with its own background and story, but each getting to a similar conclusion of Webex’s ability to transform their work. We couldn’t publish the hundreds of favorable reviews, so I encourage you to visit our Meeting Solutions page on Gartner Peer Insights to read the rest. Try Webex for yourself at webex.com  
The Gartner Peer Insights Customers’ Choice Badge, Gartner®, and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved.  Gartner® Peer InsightsTM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
   

About The Author

Amit Barave VP of Product Management Cisco
Amit Barave is the VP of Product Management for Webex Applications and a Communications and Collaboration industry veteran.
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