Mani leads the user research team in San Jose. Her team is responsible for understanding the needs of Webex users to inform product strategy and direction, and ensure that the software we ship is not only simple and easy to use, but also delightful. You can find her and her team members huddling with Webex users understanding how they use our software and mapping opportunities of improvement. Previously, she led user research at SAP Successfactors and Wikipedia. She has a PhD in Sociology from Kansas State University where she specialized in research methods.
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