Oct. 24-26

Ramy Riad

Head of Future Digital Messaging

Ramy leads our global future digital messaging strategy for the Webex cloud communications platform (CPaaS) solution. Ramy is passionate about creating multi-channel customer experiences and ensuring richer, smarter customer interactions for customers.

With more than a decades’ experience in telecommunications, Ramy works with global operator groups and governing bodies as well as messaging providers to truly shape the future of business messaging.

Three rules for messaging your customers, based on new research 
Building Rich Customer Connections in a Changing World
Beat the holiday rush—four ways to optimize your logistics operations
CPaaS: The key takeaways from WebexOne 2022
Three considerations to get started on the digital messaging journey