Being part of Cisco’s global systems engineering organization, one of my favorite events is our systems engineering virtual team training. It is a time for pre-sales engineers to come together, exchange stories, share successes and challenges, experience new technology innovation, and build new technical skills.
The pandemic has transformed this yearly event into a fully global and virtual experience. In addition to not being able to connect with our colleagues physically, the psychological impact of the change is even more important to consider. As a community, we miss the opportunity to find commonalities in our challenges, get validation through sharing ideas, and learn reinforcement through open dialogue and debates.
With Webex, Cisco is redefining how global training is taking place by creating an inclusive environment for learning and focusing on the psychological aspects of connecting with others.
Having just completed a global training event for over 1,600 engineers, I thought I would share how we did it and how the results completely exceeded our expectations.
For the delivery platform, we used Webinar mode in Webex Events. Webex Webinar has a global reach, is scalable to 10k attendees, supports a panelist capability, and provides the inclusive features available today on the Webex app (gesture recognition, chat, Webex Assistant, emoji reactions, language translation, and translation transcription, etc.). For details on Webex Webinar, go here.
We also leveraged our high-performance Cisco collaboration devices such as the Webex Deskpro and Room series devices, seamlessly integrated into the Webex Webinar platform delivering 1080p quality video.
We all know the first 5 minutes of your event are critical to capture the audience. Here are two ideas to ensure you show up well informed and the speakers are ready.
Besides the content of the event, how you execute Q&A will dictate your audience engagement level. Here is how we set up our Q&A to ensure maximum audience engagement.
Leveraging Webex Webinar + Slido has changed the game for our global virtual training. The results clearly showed an increase in audience engagement and knowledge attainment.
Moving forward, we plan to incorporate Webex Webinar breakout rooms, which will allow for more dynamic small group collaboration.
The training industry has forever changed post-pandemic. If you haven’t used Webex to deliver your training needs for your business, give Webex Events a try here.
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