Deciding what comes next for enterprise calling is rarely a simple choice between staying and moving. Existing architecture, global sites, integrations, survivability, compliance, user expectations, and years of operational knowledge all matter. A cloud destination may be part of the roadmap, but the path to it must protect the business along the way.
At WebexOne 2026, you can examine that path from both the business and technical sides. From October 5–8 in Austin, compare on-premises, cloud, and hybrid approaches; see the latest calling and AI experiences; work through migration scenarios; and bring your hardest architecture questions directly to Cisco experts and peers who have faced similar decisions.
Keep every modernization path on the table.
The most useful modernization conversation begins by respecting the environment running the business today. Some organizations need a deliberate migration to Webex Calling. Others need hybrid coexistence, continued innovation on Cisco UCM, greater control over data location, or a phased approach that reduces operational risk. WebexOne is designed to help teams understand those choices without forcing every customer into one sequence.
Follow the calling roadmap from strategy to execution.
As you build your agenda, include a mix of session formats. Quick Takes offer a focused look at specific Webex Calling capabilities, while breakout sessions give you more time to explore modernization, deployment, and operational considerations.
Featured sessions.
- Make Every Call Count: The Future of Intelligent, Secure Calling — Hear how Cisco is advancing calling across cloud, on-premises, and hybrid deployments while protecting reliability, security, and control.
- Collaboration Without Compromise: On-Premises, Cloud, or Hybrid — See how Webex supports different deployment models while preserving flexibility for your pace and requirements.
- Call Coordinator for Webex Calling: Prioritize Every Important Call — Explore an AI-powered calling use case that screens calls, recognizes priorities, and gives users more control over interruptions.
- Where Is Your Webex? Sovereignty, Security, and Residency Explained — Explore the security, governance, and data-control considerations that can shape cloud, on-premises, and hybrid calling decisions.
Explore the full WebexOne agenda →
Learn how others are managing the transition.
If you work in healthcare, financial services, government, or the public sector, consider joining an industry roundtable. These conversations offer a chance to hear how peers are approaching modernization while balancing continuity, compliance, security, and the needs of frontline employees.
Pressure-test your architecture in the classroom.
A migration plan becomes much easier to evaluate once your team can get into the technical details. WebexOne classes and hands-on labs cover coexistence, migration tools, cloud design, dial plans, UCM integration, sovereignty, compliance, and troubleshooting. If you are weighing what to retain, connect, or migrate, consider these courses:
Recommended technical training.
- CLS-21118: Bridging the Gap: Seamless Coexistence of On-Premises and Cloud Collaboration Solutions — Class | 240 minutes | Intermediate — Build a foundation for hybrid and coexistence decisions across the current and future environment.
- LAB-21186: Migration Webex Calling Lab — Lab | 240 minutes | Intermediate — Work through calling migration and hybrid scenarios hands-on with the technical owners who will execute the plan.
- CLS-21120: Planning and Designing Successful Cloud Calling Deployments with Webex Calling — Class | 90 minutes | Intermediate — Translate business, network, security, and operational requirements into a practical cloud calling design.
- CLS-21205: Webex Security and Data Compliance — Class | 120 minutes | Intermediate — Work through the security, compliance, identity, and data-protection requirements that influence a calling modernization decision.
- LAB-31056: Advanced Webex Calling: Mastering Multi-Site Dial Plans & UCM Integration — Lab | 240 minutes | Expert — Develop expert-level architecture depth for complex enterprise and multi-site environments.
Explore the full WebexOne agenda →
Take your toughest questions to the show floor.
Some of the most useful conversations at WebexOne may begin with your own architecture. Consider bringing a simplified diagram of your current environment, along with the requirements and edge cases that will shape any future change. On the show floor, you can see how calling, devices, security, observability, and AI work together—and talk through your questions with product and technical experts.
Conversations with other customers can add another layer of perspective. You can hear how they approached coexistence, which dependencies slowed their migration, and how they prepared users and operations teams for change.
By the end of WebexOne, you should have a clearer picture of what to retain, what to connect, what may be ready to migrate, and what still needs to be tested. That gives you something more useful than a general cloud recommendation: a modernization path shaped around your environment, requirements, and pace.
Next step: Explore the WebexOne agenda, choose the sessions and courses that speak to your Calling priorities, and register to join us October 5–8 in Austin.
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