Cloud messaging has become the bread and butter of small business productivity. In late 2016, BI Intelligence estimated that total monthly active users of the four most popular mobile messaging platforms had surpassed that of the top four social networks in 2014 and widened the gap through 2016. While these services were originally designed with consumers in mind, their use in the workplace is widespread:
– A 2017 survey of U.S. workers by 451 Research revealed that 73% of respondents used SMS and/or third-party messaging platforms for business purposes.
– For comparison, only 66% relied on email and 58% on voice calls. No other workflow surpassed 50% of surveyed responses.
– 62% reported their firms had not updated their security policies despite the growing use of messaging. Only 9% said unapproved apps were forbidden.
Congrats! Whether you’re a future employee preparing to interview with your dream company or an employer who may have found the perfect candidate for a position, you’ve taken a step forward in the interview process. And quite possibly, one toward your next videoconference interview.
In the race to secure top-talent – and the quest to land the ideal gig, regardless of location – videoconferencing has emerged as a connective bridge. Ideal, a company of specialists using artificial intelligence for task automation, found that about 63 percent of organizations use video interviews during their recruitment process. And with two-way video interviews saving as much as 67 percent on necessary travel costs when compared to more conventional recruitment techniques, it’s no wonder videoconferencing’s popularity has grown.
Videoconferencing has transformed the interview process for both candidates and employers. Whichever side of the camera you’re on, use these tips to take interview convos from “hello” to “hired.”
It’s common to group teleconferencing and video conferencing solutions together, or even to treat the two as interchangeable. While today’s organizations regularly use them for similar purposes (e.g., scaling to multiple remote and branch offices, and reaching teams regardless of individual locations), these solutions are not identical.
Teleconferencing is the more general term. It can encompass almost any meeting in which the participants are not all in the same physical room, although it often denotes a voice-only call. In contrast, video conferencing is more specific, typically referring to converged platforms such as Cisco Webex Meetings, which contain features supporting unlimited voice and video meetings.
To better separate the two, let’s look at the distinctive advantages and disadvantages of each one:
Silos restrict the free flow of information across an organization and reduce collaboration between its teams. The effects speak for themselves: A 2017 eConsultancy survey of marketers found 40 percent of respondents thought each department in their respective agencies had its own agenda, compared to only 29 percent who reported following collaborative processes. Almost one-third (30 percent) also said they designed and measured customer experience on a channel-by-channel basis, a direct result of siloed workflows that lead to time-consuming and duplicative work.
Granted, bringing everyone together, regardless of role or location, was long challenging due to the technical limitations and usability issues of collaboration tools. Not anymore. With Cisco Webex Meetings for video conferencing and messaging, it’s never been easier to start a meeting anytime, anywhere.
In 2015, a WIRED contributor made the bold case that the most secure consumer device was an Apple iPod Touch. He highlighted its combination of a highly vetted software ecosystem and a lack of cellular network connectivity, but made a lot of caveats along the way. For starters, it needed to be physically secured, kept up to date, and used in tandem only with encrypted communication apps.
While the author’s overall recommendation to keep using an iPod is impractical for many professionals, the argument’s basic points about encryption are worth noting:
Data encryption technology is essential for shielding sensitive interactions from unwanted surveillance and interception.
At the same time, it must be combined with acceptable security practices, such as proper handling of keys, scalable update or patch management, and access controls.
For years, solutions to unite teams and simplify collaboration were defined by brands throwing the proverbial technology kitchen sink at their employees. From there, it was up to these teams to stumble and fumble their way to make these various tools work in whatever ways made sense for their job, setting up a perfect storm of incompatible connections, IT woes and communication delays. And while this may have been ok to “get by,” something better for a new world of work – one that calls for more nimble responses from dispersed teams that want to connect and interact in real time – was needed.
Thankfully, that something better has arrived.
Can we all agree that one of the best benefits of working remotely is skipping the morning traffic jam, powering up your laptop, and jumping on a Webex from the comfort of your own home? And for businesses, the perks of collaboration technology are clear – including increased productivity for global teams. As we continue to re-think how remote teams are shaping the future of work, one other benefit that can’t be ignored is the positive impact remote workers have on the environment.
Whether you dread them or delight in them, meetings are a part of everyday work life. And while unproductive ones can be seen, at the least, as an annoyance, the cost of meetings like this can be astronomical; as in costing companies more than $37 billion annually.
Technology can be the great differentiator between dynamic and mutually rewarding meeting experiences and unfruitful gatherings where ideas become stuck and conversation stalls. Do you know what tech your meetings are missing that could be slowing down progress? Take a look below and see how WebEx tools can help fill in missing meeting pieces.
The “Gather ‘Round the Conference Call” Meeting
Meeting attendees hunkered around a conference speakerphone, jockeying for space and hoping their input is heard.
WebEx conferencing that fosters face-to-face connections with remote team members, which in turn, promotes better idea sharing.
An interactive meeting where everyone is seen, feels engaged and has a voice.
The “Can Everyone See This?” Meeting
A meeting attendee, only partially facing their audience, sketching out a potentially ground-breaking idea, as others struggle to see it.
Interactive WebEx “white boarding” that allows teams to share and collaborate in real-time with key visuals.
An engaging visual representation of possibilities, plans and progress discussed during the meeting.
The “We’re Sorry – Your Password is Incorrect.” Meeting
The irritation of remembering (and entering) complicated passwords when trying to join a video meeting or conference call.
The ease and simplicity of connecting to a meeting with the touch of a button.
Remote team members who can join the discussion quickly, no matter where they are, on the device of their choice.
What technology is missing from your meetings that would empower your teams to achieve more? Have a more detailed look – and explore other WebEx tools that lay the foundation for easier and more reliable meetings – with a free WebEx trial.
If my alma mater Villanova is a testament to anything, it is my love of college basketball. So naturally, when March rolls around, I’m completely psyched to be in front of the TV watching elite teams – and a few Cinderella contenders – battle it out on the court. However, as much as I love on-court action, if I’m not careful with my time, something I like to call “meeting madness” can take hold.
Thankfully, I’m pretty savvy at using WebEx tools to coordinate priorities so I can still cheer on my team and accomplish my work goals. Here are a few WebEx playbook strategies you can use as a guide to do the same.
First Quarter – Put Together a Team
Whether you’re in pursuit of an on-court victory or a business win, the right team mix makes all of the difference.
When colleges scout new players, they visit a vast amount of schools to discover talent that aligns with their team’s needs. When the time comes to recruit new talent for your work team, use WebEx’s videoconferencing tools to connect with remote work candidates around the world with an abundance of diverse backgrounds that enrich your team. All without the hassles of travel.
Second Quarter – Have a Game Plan
In basketball, you don’t make it to the championship without a game plan. And for a successful meeting to happen, everyone must be able to share in the game plan for whatever wins you’re after.
WebEx’s screen sharing provides everyone on your team an opportunity to share resources and keep up with what’s going on, all in real-time. Which is especially important if any parts of your game plan changes and there’s no time to chase down files, for example. The white-boarding feature is also definitely handy for sketching out big plays or ideas as well.
Third Quarter – Gain Speed and Agility
When projects are on strict deadlines or when team members are working outside of the office, WebEx provides the competitive and flexible work options.
If you need to hit the ground running with a brainstorm or when need to bring everyone together for a must-attend meeting, the WebEx WebApp instantly allows access to a video conference via web browser no matter where you are, giving your team some maneuverability to aim for success before that final business buzzer hits.
Fourth Quarter – Workin’ the Court
Now that you know a bit more about the mobile meeting tools available to you, it’s up to you and your team to execute and get in the game and strategically use them to foster growth and engagement for your business.
So how do you use technology to balance out work obligations and your personal time? Share what works for you, with the hashtag #DefeatMeetingMadness.
This post was contributed by Patty Medberry, Senior Manager, Collaboration Solutions Marketing at Cisco Systems
International Women’s Day (IWD) is nothing short of a global movement. As a woman working in technology, I’m proud to work for a company that values the contributions, perspectives and leadership capabilities that women bring to our industry and one that listens to and understands the importance of diverse voices.
From music players and computers to televisions and data storage, technology trends are constantly evolving. And since this also includes the technology we use to collaborate, this means meetings have evolved as well.
From the traditional “gather round the conference room table” events from the 1960s to the collaborative work spaces of today, join us for a fun “wow, remember when?” trip down business memory lane as we look back at the way we use to meet and the new tech-driven ways we collaborate today.
Check out the infographic below, then get started with better collaboration for free.
In business, disjointed team collaboration tools set the stage for meeting frustration, less productivity and potentially negative bottom-line impact. But introducing better collaboration tools can reverse these trends, leading to richer collaboration experiences for brands who want to move business forward.
So how does a company do this? Say hello to integrated collaboration.
Follow along as we meet teams from “Disjointed Enterprises” and “Continuous Collaborators, Inc.” and see what happens when one keeps with the meeting status quo – and the other embraces a “collaboration for all” mantra. Then explore how to bring teamwork to your team with a free trial of Cisco WebEx.
Guest post by Janine Kurnoff, founder of The Presentation Company.
As of January of this year, there are an estimated 11.6 million women-owned businesses just in the United States alone. This is an impressive stat, given recent discussions on women in the workplace, our roles and how we support one another. In light of this and being a member of this “girl power” collective of business owners, I wanted to share my story to perhaps inspire another woman who has a desire to fearlessly pursue her business dreams.
From Flying Solo to Soaring Together…
I’ve always had a passion and a knack for helping people tell their stories, which led me to form The Presentation Company in 2001. When I joined the ranks of millions of women entrepreneurs, I was a one-woman show focused on presentation consulting. But even then, I knew flying solo would only get me so far. Thankfully, six months in, my sister (and now business partner) Lee joined me, bringing her amazing market research and branding skills with her. And we haven’t looked back since.
People tend to be a bit amazed that Lee and I are not only sisters, but successful female entrepreneurs who make things work at work. And though we like to joke that we’re “twins” and have been known to tap into a telepathic “sister” thing, the reality is that finding a partner who shares your passion, is trustworthy, has your back and one who can represent you is the foundation of a successful brand. We have and never will get bogged down with stereotypes about women not being able to work together. Rather, we believe women can soar with another entrepreneur whose goals are as lofty as their own.
Cheerleaders Aren’t Just for a Big Game…
There is something to be said about having a team of “cheerleaders” in your corner. For me, those cheerleaders were my mom and dad.
Our parents immigrated from England, with two young girls in tow, arriving in 1978 at San Francisco’s Pier 35. I often think about what a risk it was for them to leave the familiar to go after their American dreams. Early on, my dad told me “find your passion and the money will follow.” And my mom always encouraged me to believe that I deserved to “have a seat at the table.” Together Lee and I found that passion and confidence. It came in the form of helping talented people tell authentic business stories.
We embraced, honed and followed this vision and our parents were our earliest – and most enthusiastic – cheering force. And their belief in us pushed our belief in ourselves.
Whoever encourages their dreams in the face of the seemingly impossible – these are the people I advise women to surround themselves with to help keep their entrepreneurial fires burning.
Because Mentorship Matters…
As business founders, Lee and I both feel honored to be in our roles. We take pride in empowering the talented women (and men!) on our team. Why? Because the same passion for our work and desire to help brands tell their most authentic stories in the most meaningful way – we see that in them. We’ve witnessed team members blossom before us as we pour into them, growing confident enough to own rooms and command audiences. It’s in these small ways that we mentor and influence other women.
And that doesn’t stop, no matter what professional heights you reach. In many ways, my sister is my mentor; indirectly, we’ve done that for each other. And we are constantly learning from the host of compelling women we meet. For a woman to surround herself with other powerfully productive women in the workplace, it’s empowering and encouraging.
As women, we must believe that we have every right to succeed and not downplay, our talents, abilities and accomplishments. We have to communicate who we are and define our own paths with a clear vision. And because I have daughters, I believe we have to share our stories and show other women and young girls not to “fake it until they make it.” But rather, “fake it until they become it” as Amy Cuddy says. Because they, and all of us, deserve seats at the professional tables of their choice.
May 04, 2018 — Webex Team