Improve employee productivity with personalized experiences on purpose-built Webex Desk Series devices

On By Subbu Subramanian5 Min Read
Two Cisco Employees In The Office Using Various Cisco Products Including The Webex Desk Pro

Employee satisfaction has become the top priority for companies of all sizes. Ensuring employees have the environment to make the right decisions, collaborate freely, and be at their productive best day after day enables the employee and the employer to reach their goals.

Successful employees plan their day, join meetings on time, stay engaged and productive in discussions, express their ideas, and communicate without inhibitions. Empowering these behaviors is key to any company’s success.

With hybrid work here to stay, it is vital to have the right technology to allow employees to collaborate without frustration. Cisco provides a series of powerful Webex Desk Series devices that are purpose-built for collaboration and improves employee productivity from any workspace. Let us drill down into what Webex Desk devices and the RoomOS platform that powers it can provide you.

High-quality HD audio and video, dedicated compute, and the powerful RoomOS platform with intelligence will make you feel connected with your team

With employees working from the home, office or anywhere in-between, ensuring employees can be seen and heard to have an equal seat at the table is very important. Webex Desk Series devices provide high-quality HD audio and video with an ergonomically heightened camera and display for a healthy working position and natural face-to-face interaction.

The varying workloads and applications you run on your PC/Laptop can affect performance during critical meetings and calls. You might run into scenarios where you are competing for resources with other applications, which impacts the quality of your collaboration and causes additional stress in your workday. With all our Webex Desk Series devices, you have dedicated processing on them to run your critical meetings, calls, and brainstorming sessions standalone without a need for a PC/Laptop. Get more work done when you are not in a meeting by using the Webex Desk Mini, Webex Desk or Webex Desk Pro as your primary monitor.

Experience smart layouts with People Focus on Webex Desk devices. People Focus creates the best view for every participant by doing smart cropping to remove excess floor and ceiling space, making sure that no one is missing out, and no one is left behind.

Webex Desk Hub With People Focus Update, Displaying Large Group Meeting On Top Half Of The Screen And The Three Individuals Positioned In The Bottom Half Of The Screen

Additional features such as noise removal and background blur ensure that you can be at ease and that your surroundings are not impacting the productivity of your meetings. No more “sorry for the mess” and “did you hear that?”

Diverse portfolio to meet your needs

At Cisco, we have a diverse portfolio of Webex Desk devices to meet your needs and budget. Choose between 15-inch, 24-inch, or 27-inch touch displays with our integrated all-in-one devices: Webex Desk Mini, Webex Desk, and Webex Desk Pro, or select a modular approach letting Webex Desk Hub integrate with your existing monitors. These devices with a single cable to your laptop will optimize your desk real estate by becoming your docking station, charging your laptop and smartphone, and even providing your laptop network access. These features vary by model.

Personal Experiences to help employee productivity

Personal mode on Webex Desk devices allows our users to permanently tie their Webex identity to their device using a single activation code. In this mode, users get access to active meetings in their calendar, contacts integrated with user presence, digital whiteboards and can easily start a personal meeting room directly on their device. Quick access to this information makes employees productive and enables them to remove the stress from working with hybrid teams.

Shift to Flexible seating

Shared seating  is growing, and almost all companies will have a growing percentage of their employees in these flexible seats. We would have seen fewer employees in shared seats pre-pandemic and post-pandemic we expect these numbers to grow even further.

Why? People will come in less than five days a week, and organizations are less willing to pay for dedicated desks.

Bringing the power of our Webex Desk portfolio to this new working model with hot desking

Full Lineup Of Webex Desk Portfolio: Webex Desk Hub, Webex Desk Mini, Webex Desk, Webex Desk Pro

With not as many dedicated desks, employees need to find a desk, quiet room, or meeting room depending on their needs and be productive from that workspace when they go into the office.

With hot desking, we enable any Webex user to sign into a Webex Desk device and personalize it. Once signed in, the user will have easy access to meetings from their calendar directly on the device and can join meetings across major meeting platforms (Webex, Zoom, Microsoft Teams, and Google Meet) with a single tap. Additionally, users will get their personal call history, Webex Assistant, and the ability to call anyone with a Webex App account.

All these powerful personalized features will give your users the technology to collaborate at ease and be productive at any desk with Webex Desk devices.

Making it ridiculously easy and secure to sign-in

When we think about hot desking, we immediately consider the security challenges with entering credentials on a shared device. Our design and engineering teams have focused on making hot desking simple and secure.

We wanted to make this workflow simple, so users did not have to think about the process and could easily get the productivity boost they need. Users can now scan a QR code on the device using their mobile phone camera app, which will launch the Webex App and securely sign them into the device. It’s that simple!

When users plug in the USB-C cable to use the device as an external monitor, they will be signed in on the device when they launch the Webex App.

Cisco Employee using Webex Desk Mini To Scan QR Code

Zeus Kerravala, an Industry Analyst, recently toured our newly re-designed Penn1 NYC office and had this to say about our hot desking solution.

“Cisco has several ways to hot desk that remove almost all the complexity from the complex. This takes hot desking from being a complicated pin code process to a single click, cable connection or scan” – Zeus Kerravala, Industry Analyst

It is great to see that users appreciate the simplicity of our hot desking solution.

Try hot desking on your existing Webex Desk Series devices or try out one of our Desk series devices in the office in this mode.

Learn more about hot desking and how Webex Desk devices can help give your employees a productivity boost.

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About The Author

Subbu Subramanian
Subbu Subramanian Product Manager Cisco
Subbu Subramanian is a Product Manager in Collaboration technology group working on the next generation devices.
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