Categories: Hybrid Work

Let’s Go! Webex Integration Partners are powering the next stage of hybrid work at Cisco Live Las Vegas.

For Webex partners, there was no better place to be than at Cisco Live in Las Vegas, where you got a front-row seat to Cisco’s vision for the future and experienced the next generation of apps and integrations that will transform our industry and our world.

Are you ready? Let’s go!

The keynotes and innovation talks explored every aspect of the Cisco vision, diving into the latest solutions in network security, sustainability, hybrid work, and more – all of which are increasingly powered by generative AI.

“We want to do great things with AI in responsible ways,” said Chair and CEO Chuck Robbins during the event keynote, to “help you drive growth, accelerate innovation, and simplify your experience.”

Powerful Webex AI capabilities

AI capabilities lie at the heart of Cisco’s enablement of hybrid work, and Webex is leading the way in this new phase in the evolution of the workplace, helping companies reimagine both their workspaces and the way their people do work.

Cisco’s purpose-built devices are “loaded up with AI capabilities,” said Jeetu. These include audio and video intelligence that promotes greater inclusion and well-being, as well as natural language and analytics capabilities.

“We don’t keep AI capabilities to ourselves,” said Jeetu Patel, Cisco’s EVP & GM, Security & Collaboration. “We open it up to our ecosystem” so that everybody benefits from partner solutions and platforms.

Webex partners are right in the middle of this next stage in hybrid work, with apps and integrations that enable customers to be more connected and productive while nurturing creativity.

Showcasing Webex Partner Integrations and Solutions

Cisco Live is where technology innovators come together to ignite the digital future. This year’s Cisco Live did not disappoint, hosting a collaboration showcase that was packed with customers eager to learn about the newest innovations driving the next level of transformation in their organizations.

Inside the Webex Partner and Integrations booth

The Webex Integrations booth was bustling with conversations and demos. Customers were eager to see and hear how Webex and its partners are improving the efficiency and experience of applications their employees are using every day.

Customers met face-to-face with subject matter experts to talk about experiences using Webex Integrations or Embedded Apps. Customers and partners shared their ideas on how they could improve the customer and employee experience and were excited to see how the Webex team has enabled this with a suite of powerful support assets on the Webex Developer site.

At the Partner and Integrations booth, Sheshadri Mookherjee, Senior Product Manager at Cisco, said that customers were particularly interested in applications that enabled call recording, like those from our partners CallCabinet, Dubber, and Imagicle. There was also keen interest in applications that enhance the Webex Contact Center customer experience. Webex Partners Upstream Works and Journey.ai were there to showcase these innovative new experiences.

The Partner and Integrations booth also featured applications from Aware, BasicOps, Charli AI, Empida, Kaltura, Lucidspark, Mindtickle, MoYoBi, Mural, Numici, Salesforce, Raddle, Read.ai, Reflect AI by Alphy and Uniphore.

Over in the World of Solution’s Collaboration Village, more than 20 Webex ecosystem partners engaged directly with customers to showcase how their solutions can address customer business needs and challenges.

The Webex Partner ecosystem offers an exciting and rich suite of solutions that are purpose-built to transform the customer experience.

New Partner Applications on Webex App Hub

This month we are delighted to showcase a suite of powerful new applications on the Webex App Hub designed to enhance your work efficiency and power hybrid work:

  • 22Miles Enterprise combines 22Miles modern workplace digital connections with Webex to streamline how enterprises communicate, share information, and use resources to help productivity skyrocket from wherever team members operate
  • Aware provides real-time insights from your Webex messaging data, uncovering risk and delivering organizational intelligence at scale.
  • Bingo Maker enables a virtual bingo game for up to 1,000 people in Webex meetings.
  • CallSights enables integrations with Webex to a suite of CRM solutions, including Autodesk, Microsoft Outlook, SugarCRM, Zendesk and many more.
  • Crewdle reduces your carbon footprint while staying connected with Crewdle integration for Webex.
  • Cassava provides highly engaging and retentive training modules to the members of your organization directly in Webex.
  • DataParser is designed for regulatory compliance and security to capture Chat and Meeting data for Archiving, Supervision and eDiscovery.
  • Echo360, delivers the ability to consolidate Webex recordings in a single library where they can be edited, managed and shared, with other instructional content.
  • Eligo is an online voting platform that digitizes and streamlines any voting process, offering a modern and innovative experience in full compliance with the law, security and transparency.
  • Empida is your to go platform to drive culture and employee experience at your company while leveraging the power of AI.
  • Flexcom’s Agile Provisioning app is a single-pane vision platform that automates on-boarding, management and analysis for Webex.
  • Kisi’s cloud-based access control monitors the security of your spaces. It allows you to quickly investigate door events and receive Kisi notifications directly into Webex.
  • Kulfy transforms your enterprise team communications with a powerful chatbot app specifically designed for Webex.
  • Novelvox boosts agent productivity and customer experience with the Novelvox CTI Connector for Salesforce.
  • Numici enables users to capture, organize, annotate, and synthesize their research across web pages and PDF documents and share the curated research in Webex Spaces.
  • Quizflight enables you to create, play, and deliver captivating quizzes within the Webex environment.
  • Reflect AI by Alphy transforms your team’s Webex video meetings with innovative moderating capabilities.
  • Showrooms for Webex is an enterprise class platform for fully immersive Metaverse event experience; Courts for Webex is purpose-built to bring the advantages for the virtual experience to all degrees of Justice; and Schedule Our Chat is a white-labelled public-facing app that sits inside your website—all new integrations from Davra.
  • Upstream Works is an omnichannel cloud contact center solution, enhances Webex with an enterprise-ready, agent-first desktop.
  • WorkStory is the easiest way to implement employee performance reviews—automatically and throughout the year.
  • Variphy provides customers with the provisioning, management and analytics tools for Webex calling.
  • VideoCom brings your presentation to life by being on screen with your slides during meetings.
  • Zick Learn lets you create and deliver super effective text-based courses that reach your learners directly in Webex.

Learn more about these partners and many others on Webex App Hub or build you own application with the Webex wide offer of SDKs and APIs.

More from Cisco Live Las Vegas 2023:

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Published by
Colm Mcnelis

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