The annual Webex Customer Awards at WebexOne is one of the most exciting times of the year because we get to do what we love most: celebrate our customers and all they have achieved!
We are elated to reveal the distinguished finalists for the third annual Webex Customer Awards. The Webex Customer Awards honor the trailblazers who are innovating with AI in their organizations, and leveraging Webex solutions to transform hybrid work, collaboration, and customer experience. We extend our deepest gratitude to all the participants for sharing their inspiring journeys with us.
The task of narrowing down these outstanding contributions to a select group of finalists was as challenging as it was thrilling. We are excited to spotlight the standout contenders across our 14 categories.
We look forward to revealing the winners during a live awards ceremony on October 24 at WebexOne 2024 at The Diplomat Beach Resort in the Miami-Fort Lauderdale, Florida, area.
Congratulations to the 2024 Webex Customer Awards finalists!
Webex Customer Awards 2024: Finalists
Collaboration Champion
This award recognizes a company leveraging the Webex Suite, which includes Meetings, Calling, Messaging, Webinars and Events in exceptional ways.
- The Cigna Group
- MetLife, Inc.
- Public Investment Fund
- Rémy Cointreau
- University of Wollongong
Cloud Calling Leader
This award recognizes a company that deployed Webex Calling and has improved connections in a hybrid work world.
- Air Liquide
- American Eagle Outfitters
- Deutsche Telekom
- Toshiba Corporation
- Yale University
Workspace Wizard
This award recognizes a company that has reimagined their hybrid workspaces using Cisco collaboration devices.
- adidas
- Advanced Micro Devices, Inc.
- LPL Financial
- Wells Fargo
Customer Experience Extraordinaire
This award recognizes a company that has leveraged Webex Contact Center solutions to reimagine the customer journey and create customer delight.
- Capgemini
- Cintas
- Office Depot
- Schenker AG
- Veridian Credit Union
Customer and Employee Experience Standout
This award recognizes a company that leverages Webex Contact Center and Webex Suite or Webex Calling to reimagine the customer journey and employee experience.
- Asda Stores Limited
- Dallas Cowboys
- Jefferson City Medical Group
- Lee Health
- Springfield Clinic
Customer Communications Trailblazer
This award recognizes a company that is reimagining the customer journey experience with Webex Connect.
- Carnival Cruise Line
- Kaleida Health
- Pedernales Electric Cooperative, Inc.
- Royal Bank of Canada
AI Innovator: Customer Experience
Celebrating a company that has demonstrated vision, foresight, and innovation through their use of Cisco AI Assistant for Webex Contact Center.
- Maersk
- Mercalis
- MetroHealth
- Umpqua Bank
AI Innovator: Hybrid Work
Celebrating a company that has demonstrated vision, foresight, and innovation through their use of Cisco AI Assistant for Webex Suite.
- NYU Langone Health
- Pegasystems
- UNC Health
- USI Insurance Services
Management & Security Hero
Recognizing a company that has optimized hybrid work and customer experience management and security with Webex Control Hub.
- Akamai Technologies
- American Eagle Outfitters
- KPMG
- Wells Fargo
Hybrid Work Genius
This award recognizes a company that is making hybrid work really work by leveraging not just Cisco collaboration devices and software, but also cross-portfolio software such as ThousandEyes, Meraki and Cisco Spaces.
- Aeroporti di Roma
- BlackRock
- Elevance Health
- Griffith University
- Stewart Title
Bold Explorer – Government & Public Sector
This award recognizes a company that showcases creativity and out-of-the-box thinking in their use of Webex products in the government and public sector.
- City of El Paso
- Feeding America
- JEA
- State of Tennessee
Bold Explorer – Healthcare
This award recognizes a company that showcases creativity and out-of-the-box thinking in their use of Webex products in healthcare.
- Barton Health
- NewYork-Presbyterian
- St. Anne Institute
- UNC Health
Bold Explorer – Finance
This award recognizes a company that showcases creativity and out-of-the-box thinking in their use of Webex products in finance.
- Banco Popolare Milano
- Banco Bilbao Vizcaya Argentaria (BBVA)
- Crédit Agricole Group Infrastructure Plateform
- Express Bank (BNP Paribas)
- Farmers Insurance Group
Webex Luminary
This award recognizes individuals in companies who are advocating for Webex and are visionaries in their organization, driving change by rallying others to embrace Webex.
- Jason O’Dell, First Horizon Bank
- Larry Freed, Overhead Door
- Maria Cristina Ferradini, Fondazione Amplifon
- Robert Bibey, Brightli
- Sebastian Leuser, Deutsche Telekom
- Tim Roberts, St. Anne Institute
Congratulations to the 2024 Webex Customer Awards Finalists
Thank you to everyone who made a submission to this year’s Webex Customer Awards! A big congratulations to this year’s finalists. We’re looking forward to celebrating you at WebexOne! Until then, you can read the Webex Customer Awards FAQs and register for either the live or virtual WebexOne experience.
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