Lorrissa Horton

SVP and General Manager, Webex Calling and Contact Center Cisco Collaboration Group

Lorrissa is Senior Vice President and General Manager of Webex Calling and Contact Center in the Cisco Collaboration Group. She leads a global team responsible for the future strategy and growth of both product portfolios as well as Webex’ online business. With the rise of hybrid work, Lorrissa and her team are laser focused on innovation that will deliver next generation business calling from anywhere with Webex.

Prior to this role, Lorrissa drove the product evolution of Webex Teams which is now the Webex App. She and her team brought together best-in-class team collaboration with calling, meetings, messaging, and more, in the cloud and on-premises. Transforming the modern work experience with a single app that empowers people to work from anywhere. This is an area that Lorrissa knows very well given her direct experience as a working parent who leads a global team and leverages remote work capabilities to be successful. Webex technology and innovation is at the core of who she is as a person and as an industry leader.

Lorrissa brings more than 16 years of experience in product management, productivity software in Microsoft Office, natural language processing, and machine learning with search and NUI experiences, hardware development for sound and video, analytics with Microsoft PowerBI, and business applications for human capital management. She is extremely passionate about innovation and has a track record of thinking outside-the-box with the development of 10 patents over her career.

Webex Go, AT&T 고객에게 서비스를 제공하여 시너지 발휘
통화의 재구상: 하이브리드 업무를 위해 모든 사람과 모든 장소를 연결
Webex Calling의 지난 한 해를 돌아보고 향후 마법과 같은 경험을 소개합니다
Webex를 통해 포용적인 근무자 경험 조성
시스코, Gartner UCaaS(Unified Communications as a Service) 부문에서 리더로 선정
하이브리드 업무 환경에 적합한 차세대 비즈니스 통화
하이브리드 업무를 위해 전화 시스템을 클라우드로 전환하는 방법
Cisco 클라우드 통화: 고객이 하이브리드 업무를 통해 번성할 수 있는 역량
호출: 매일의 의미에서 새로운 기회까지
Webex로 더욱 쉽게 다시 전화 걸기
Gartner의 2020 UCaaS Magic Quadrant에서 Cisco가 리더로 인식
가장 잘 보관된 비밀: 새로운 작업의 새 시기를 위한 Webex의 통화
요구하는 Webex 전문가가 업무 변환 작업
원격 작업을 계속 진행하기 위한 10 가지 추가 정보
협업 IT 관리자가 Webex를 신뢰하는 이유
작업 공간의 변환을 위한 마법의 순간 만들기