Hybrid working: three tips to keep it safe, healthy and productive

On By Webex Team3 Min Read
Talkshow with hybrid working using Cisco technology

The future of work is hybrid. We currently no longer need to join the daily traffic jam and can work more remotely. Offices will still exist but will function more as meeting places. This transition demands extensive digitalization, which provides opportunities but also presents many challenges. After all, people have to work safely and without affecting productivity. In this blog, we provide three tips to make a success of the new way of working.

The transition to a hybrid model of partly working remotely and partly at the office was already underway, but this was greatly accelerated by COVID 19. Hybrid working is here to stay. Organizations are now searching for a strategy, a blueprint for the future. Here are three tips to achieve the most significant benefit from the new situation:

1: Facilitate people who are working remotely

Make sure that people can easily connect through reliable and safe video conferencing and cloud calling. Many organizations quickly implemented a digital platform at the beginning of the crisis, to continue to work. They did not bother to check whether it was the best option. For good cooperation, there must be is high-quality image and sound. Additionally, people must also quickly join meetings without having to bother about pin codes and login codes. It must be easy to share a screen or apply a virtual or blurred background. Smart features, such as the automatic transcription of videos and audio files, save users a lot of time.

A good IT infrastructure provides people working remotely with a better user experience and increases security levels. This aspect is essential now as many organizations worry that an increasing amount of digital activity occurs outside the office environment, which was considered secure. With the right connections, a well-equipped network keeps threats at bay and forms a sound basis for data-driven working. This is one way to make better and informed decisions.

2: Ensure a safe return to the office

It is sometimes necessary to meet in person at the office for a brainstorming session or just a project kick-off. It must be possible to make this concerning rules for hygiene and social distancing safely. Much can be achieved by just taking practical measures, such as creating one-way walking routes or reducing the number of desks per square meter. Technical solutions such as the non-touch operation of elevators and smart cameras that check whether there are too many people in a single room can help also.

Man sitting in office with face mask spread apart from the next cubicle

3: Promote personal welfare

Many people thrive on working remotely since they can work undisturbed and with total concentration. But some people take fewer breaks at home or who extend the working day until late in the evening. It also happens that people working from home feel less included. Or that they are too shy to speak up during a busy video meeting. Managers must have the skills to keep people who work remotely involved and give attention to personal welfare. A chat before starting a video meeting slightly softens the lack of contact with colleagues. Technology can also eliminate concerns. For example, smart software that ‘sees’ that someone has raised their hand and informs the moderator that someone has a question or wants to respond.

Would you like to know more about the impact of hybrid working on the future? Please watch our talk show about ‘Hybrid working,’ with experts Noreena Hertz, Kim Grondsma, Ger Baron, and Jacco Saaman.

Click here to watch the video and get inspired!

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About The Author

Webex Team
Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center, and purpose-built collaboration devices..
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