How to maximize WebexOne: A virtual event for executives, professionals, and innovators.

WebexOne, the collaboration event of the year, is returning this October! This complimentary event will feature luminaries from around the world, including #1 NYT Bestselling author Adam Grant, McLaren F1 CEO Zak Brown, star drivers Daniel Ricciardo and Lando Norris, and more! As collaboration continues to be at the forefront of organizations’ minds, WebexOne will feature insights and learnings for a range of roles and use cases. Here’s a breakdown of the roles we’re focusing on during the event learning sessions:

• CIOs, CTOs, CHROs, CMOs, CCOs, and CXOs
• IT decision makers, executives, and admins
• Facilities professionals
• Event professionals
• Customer success managers
• Partners
• Developers

In addition to keynotes and breakouts, this year, we are providing live training courses following the broadcasted sessions. These courses are led by our experienced Webex instructors, offering you an opportunity to deepen your Webex knowledge. Some recommendations are below for you to consider. To start, let’s explore sessions created specifically for C-Suite executives.

Most in-demand sessions for C-Suite

If you are a C-Suite exec, WebexOne has a ton of actionable content for you. The event will give you strategies to help you lower your budget, create a strategy around groundbreaking hybrid work technology, and bring new possibilities to the partnership table. If Webex is already in your portfolio, you’ll have the opportunity to see all the enhancements and optimizations to keep your budget and employees happy. If you aren’t using Webex yet, you’ll learn how our hybrid work experience can transform your HQ, your tech stack, and your employee satisfaction, even with your current collaboration solutions. Our recommended sessions for C-Suite include:

• Go Hybrid, Boost ROI: See how Webex Suite can drive cost-savings and a happier, more productive workforce at the same time.
• Make HQ worth the commute: Hear how Allianz has enabled inclusive hybrid work with Webex and Cisco devices.
• Reimagine your workspaces. Tap into any platform: You do you. Meet on Webex, Microsoft Teams, Google, and Zoom—gracefully.
• Delight, on demand: Giving customers what they want, when they want it, is powerful. Find out how to surprise and delight in a digital-first world.
• Supercharge calling. Streamline your business. Drive growth: Business is powered by connection. Webex Calling helps you build new connections with your customers.

Next, let’s spotlight some opportunities for IT decision makers.

Top picks for IT decision makers and execs

WebexOne will feature a lot of announcements that should be on the radar of an IT decision maker (ITDM). You want solutions that are easy to implement and manage, as well as secure and cost effective. Additionally, you want valuable insights that allow you to adapt and make changes that best suit your business. WebexOne will highlight how you can get the most out of the Webex Suite for ultimate business agility. We also know that you could have Microsoft or Zoom in your tech stack— our sessions will dive deep into Webex interoperability and show you how our devices work seamlessly with any platform.

• Hybrid Tools tailored for every lifestyle: Learn how to customize collaboration for your hybrid workforce with the Webex platform.
• The true gains of collaboration: Discover how FinTech leader Broadridge optimized its collaboration environment for hybrid work.
• Smart platform. Great customer experience: How to harness the power of a cloud communications platform for your business and deliver a great customer experience.
• Build a limitless collaboration ecosystem: Accelerate what’s possible in hybrid work with the Webex platform.
• Reimagine your workspaces. Tap into any platform: You do you. Meet on Webex, Microsoft Teams, Google, and Zoom—gracefully.

Now, we’ll cover some of our recommended sessions for facilities professionals.

Best sessions for facilities pros

As the return to work phase has already commenced, many are noticing where technology is lagging in their facility. Rising energy costs and dependencies are forcing companies to take measures to improve their bottom line. So, finding that balance between innovating your space and saving money over time is what’s important. Luckily, Cisco and Webex technology offer sustainable, secure solutions to unify and uplift the office. Integrations from ThousandEyes and Meraki Insight with Webex Control Hub allow any facilities and IT team to work faster and smarter, so make sure to mark your calendar for these WebexOne sessions tailored for you:

• Make HQ worth the commute: Hear how Allianz has enabled inclusive hybrid work with Webex and Cisco devices.
• Power efficient workspaces, with data: Drive hybrid work outcomes with data from your Cisco network with Cisco Spaces.
• Power hybrid work, sustainably: Achieve your sustainability goals with smart hybrid workspaces.

With facilities covered, let’s shift gears to the sessions IT Admins will find valuable.

Spotlight on learnings for IT Admins

IT Admins have more pieces to manage than ever, with Collaboration being the #1 most monitored application. The risk posed from downtimes and disruptions can impact business in every capacity, so having a secure platform capable of diagnosing problems before users encounter them is crucial. Control Hub offers Admins real time audio, video, and network-quality information, along with Meraki Insight, which helps you find root causes of issues with ease. Additionally, Control Hub is making provisioning and configuring licenses more streamlined and efficient so you can focus on more important tasks. WebexOne will cover numerous ways to facelift a Collaboration portfolio with safeguards to keep employees safe and online. Take a look at a few sessions and trainings that will cover these topics:

• Making the IT admin’s life easier: Learn how Control Hub transforms the IT admin experience and gets you more for your collaboration spend.
• The true gains of collaboration: Discover how FinTech leader Broadridge optimized its collaboration environment for hybrid work.
• Build a limitless collaboration ecosystem: Accelerate what’s possible in hybrid work with the Webex platform.
• Single-pane-of-glass. Device management made simple: Streamline device and workspace management with Control Hub.
• Make HQ worth the commute: Hear how Allianz has enabled inclusive hybrid work with Webex and Cisco devices.Smart platform. Great customer experience: How to harness the power of a cloud communications platform for your business and deliver a great customer experience.

Training

• Support meetings on any platform with Webex interop (Oct 25, 1:00-2:00 pm PT)
• Interop spotlight: Achieve the full advantage of Webex and Microsoft Teams (Oct 25, 2:00-3:00pm PT)
• Configure Webex Calling in a Flash (Oct 26, 12:30-2:00pm PT)
• Unlock the power of Webex Calling analytics in Control Hub (Oct 26, 2:30-3:30pm PT)
• Manage Webex Calling at the pace of business change (Oct 26, 3:30-4:30pm PT)

WebexOne has something for everyone, so let’s now pivot to sessions built for developers.

Curated sessions for developers

The network of developers that add value to the Webex platform shape so much of our collaboration experience. Building in Webex continues to get easier and more inclusive, and we want you to be up to date about all the possibilities with our open platform. Add these sessions and trainings to your calendar to get the most out of your Webex experience:

• Hybrid tools tailored for every work-style: Learn how to customize collaboration for your hybrid workforce with the Webex platform.
• Your customers want choices. We can help: Transform your business communications by automating customer journeys with CPaaS.
• Enabling Seamless hybrid work with Webex + Meraki + ThousandEyes: There’s no way around it: Hybrid work adds complexity. Webex, Meraki, and ThousandEyes make managing hybrid work simple and safe.

Training

• Introduction to the Webex Developer Program (Oct 25, 1:00-1:45pm PT)
• Building Webex Embedded Apps (Oct 25, 2:00-2:45pm PT)

Next, we’ll go over the most essential sessions for event professionals.

Recommendations for event professionals

As hybrid work has solidified itself in business models, virtual events offer a way to keep traveling costs and environmental impacts down. So, ensuring that virtual events run smoothly from the first scoping call to the final post-event survey is vital for a smooth attendee experience and actionable insights for the event lead. With Webex Events and Webex Webinars, any event can be managed and tailored for your experience. Learn more at WebexOne about how to improve your event strategy with these sessions and trainings:

• Modernize your events, grow your audience: Connect event strategies across your business to deliver better attendee experiences, and expand your reach.
• Tailored for success. Finding the right event solution: Webex Webinars or hybrid events? Know how to select the right tools to shape your next virtual or in-person event.
• How to produce a must-see event: Discover the key to creating unforgettable event experiences.
• Leverage the power of evolved events: Explore the evolution of events, current trends, and how to plan for the future.

Training

• Build a successful event with Webex Events (Oct 25, 1:00-1:45pm PT)
• Create high-quality streams with Webex Events streaming (Oct 25, 2:00-2:45pm PT)
• Explore the powerful capabilities of Webex Events registration (Oct 25, 3:00-3:45pm PT)

Now, let’s take a closer look at important sessions for Customer Success Managers.

What customer success managers should prioritize

For Customer Success Managers, it’s crucial that your experience with a customer is efficient and productive. Knowing exactly where to go in an application will allow you to get from call to call with ease. Through our innovative CPaaS offering, Webex Connect, each interaction will count with carefully orchestrated journeys and integrations. Check out these WebexOne sessions that will hit on what matters to you:

• Smart platform. Great customer experience: How to harness the power of a cloud communications platform for your business and deliver a great customer experience.
• Delight, on demand: Giving customers what they want, when they want it, is powerful. Find out how to surprise and delight in a digital-first world.
• Unlock customer delight: How large enterprises like BT Consumer use CPaaS to gain loyalty and power superior customer experiences.
• Future proof your customer connection: Engage your customers by giving them the digital channels they expect.

With so many learning experiences, let’s take a moment to highlight what Webex Partners should be sure to see.

We suggest these for Webex Partners

Webex’s Partner ecosystem is crucial to engineering, marketing, and selling our solutions. With that in mind, making sure Partners are properly equipped with the latest Webex updates and launches keeps business running smoothly. So, for those Partners attending WebexOne to see what’s new through Webex’s platform, here are some sessions and trainings that will get you started:

• Go Hybrid, Boost ROI: See how Webex Suite can drive cost-savings and a happier, more productive workforce at the same time.
• Reimagine your workspaces. Tap into any platform: You do you. Meet on Webex, Microsoft Teams, Google, and Zoom—gracefully.
• Smart platform. Great customer experience: How to harness the power of a cloud communications platform for your business and deliver a great customer experience.

Do you find yourself not fitting in any of these categories? Let’s highlight what WebexOne will offer to the everyday collaboration user.

What the everyday collaboration user can see

While some roles at an organization focus more on collaboration technology, every user’s experience with the platform is critical. With hundreds of features added each quarter, Webex is dedicating sessions for users who want digestible information on all of our updates. These sessions will save you crucial amounts of time!

• T-Mobile dials up meeting engagement with Slido polling: Hear how T-Mobile is making employees feel engaged, heard, and included during meetings.
• Hybrid tools tailored for every work-style: Learn how to customize collaboration for your hybrid workforce with the Webex platform.
• Insider’s guide to Webex adoption: Best practices for rolling out Webex and achieving its full potential.
• Your day without back-to-back meetings: Take control of your calendar with asynchronous video collaboration from Vidcast

Whether you’re new to Webex or think you’ve seen it all, we also have training sessions to help you use Webex like a pro.

• Webex Foundations: A comprehensive introduction to the Webex App (Oct 25, 1:00-2:00pm PT)
• 20 things you need to know about Webex (Oct 25, 3:00-4:00pm PT)

Hopefully, some of these recommendations caught your eye and will find their way onto your WebexOne agenda.

Why WebexOne is a can’t-miss event

WebexOne is full of learning experiences you can’t find anywhere else. For professionals of all stripes, this is an opportunity to network, level up, and hear from the brightest innovators in the industry and beyond. You can explore the entire event agenda here. And be sure to keep up to date with new WebexOne announcements on our LinkedIn page. Ready to save your seat? Click here to register for free.