Tags: Audio Intelligence, Cloud Communications, Cloud Solution, Collaboration Solutions, Collaboration Tools, Forrester, High-Quality Audio, High-Quality Video, IT Solutions, Video Intelligence, Webex Hybrid Security, Webex Suite
Hybrid meetings are the most common format today, with 60% participating in a hybrid meeting during a normal work week, 53% participating in an all-in-person meeting, and 19% participating in an all-remote meeting. Organizations need a strategy that accommodates the nuances of hybrid work, remote work, in-person meetings, and everything in between.
Over the last couple of years, Webex customers across industries have met the demands of hybrid work for their organization-wide collaboration with Webex Suite. Today, I’m excited to share the new Forrester Total Economic Impact™ Study (TEI)  commissioned by Cisco, which reveals how Webex customers optimized their collaboration and communication investments across their organizations.
Explore the substantial ROI that Webex can provide to your organization.
Forrester interviewed Webex customers from various industries to explore the benefits they’ve experienced after deploying the Webex Suite. Forrester’s analysis, from customer interviews, shows that Webex customers  saved $21.6 million in three years, with a significant 204% return on investment (ROI) through increased efficiencies for end users and IT, app consolidation, faster pace of end user adoption and more.
Or simply put, an investment in the Webex Suite helped customers save $30.13 per user/month. Imagine saving your organization more than $360 PER USER every year!
Real customers achieved real results. Webex helped organizations create value across seven critical categories:
Organizations just like yours have found success and savings with the Webex Suite. Here’s what they had to say:
See the detailed findings and insights from all the Webex customers we interviewed and find out how they are leveraging Webex to transform collaboration across their organizations.
Read the full Forrester TEI study here.
 Hybrid Work and Meeting Equity, The Futurum Group, Q3 2023
 Forrester Total Economic Impact Study is conducted by Forrester on behalf of Webex by Cisco to provide an unbiased, third-party assessment of return on investment across various organizations, considering a range of essential factors.
 The findings are based on a composite organization, that is a global organization with 15000 employees and 100 locations, comprised of interviewees with experience using Webex Suite