Vinod Muthukrishnan is the VP/GM Webex Customer Experience. In this role, Vinod runs the Webex Customer Experience business unit and leads all product management, go-to-market, and operations activities. A serial entrepreneur and product visionary, Vinod is passionate about solving real customer pain points and building high-performing teams and communities.
He joined Cisco through the acquisition of CloudCherry, a startup he co-founded and led as CEO, which laid the foundation for Webex Experience Management and Journey Data Services. Vinod has also held leadership roles at Uniphore and Webex Contact Center, driving innovation in AI and CPaaS.
A former Merchant Marine officer and early pioneer in mobile trading technology, he now mentors founders, serves on the SaaSboomi Governing Council, and co-chairs the USISPF Startup Connect Program. Vinod lives in the Bay Area with his family and a vocal Husky and spends weekends strategizing cricket plays with his amateur league team.
