Customer Journey

Webex Connect enhances the customer journey by integrating seamlessly with various communication channels, fostering collaboration and engagement at every touchpoint.

Webex by Cisco and AWS announce two new synergies for collaboration and customer experience
— Connie Tang
Nov 27, 2023
Webex by Cisco and AWS announce two new synergies for ...
    Webex Contact Center Now Certified for Microsoft Teams
    — Arvi Krishnaswamy
    Mar 7, 2023
    Webex Contact Center Now Certified for Microsoft Teams
      Building Rich Customer Connections in a Changing World
      — Ramy Riad
      Feb 28, 2023
      Building Rich Customer Connections in a Changing World
        Webex Connect: The pursuit of enterprise CPaaS
        — Tanuj Goyal
        Jan 30, 2023
        Webex Connect: The pursuit of enterprise CPaaS
          Should Voice Fly Away from Your Contact Center? 
          — Zack Taylor
          Jan 24, 2023
          Should Voice Fly Away from Your Contact Center? 
            Beat the holiday rush—four ways to optimize your logistics operations
            — Ramy Riad
            Dec 14, 2022
            Beat the holiday rush—four ways to optimize your logistics operations