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People Insights for video conferencing meetings
Build bridges between business contacts and human relationships in your video conference meetings

Keeping tabs on everyone you collaborate with can be tough, and finding the time to learn more about new clients or colleagues is even tougher. It’s easy to inadvertently let existing relationships go stale or get off on the wrong foot with someone new. Luckily there are a few different ways that People Insights for Cisco Webex makes it easy to build relationships with your contacts.

Catch up on the latest news and announcements.

Never be caught flat-footed with the most recent news articles available in People Insights profiles. Maybe your contact just received an award or spoke at a big event—here’s your chance to recognize their achievement! You’ll also find the latest news and stock price for your contact’s company, which can help you set an appropriate tone during your interactions.

Make personal connections.

With employment and education backgrounds available within People Insights, it’s easier than ever to find common ground to help you build a stronger connection. For example, if you and a new client both attended the same university or worked at the same company earlier in your careers, you’ll already have the perfect conversation starter.

Learn more about your coworkers.

Starting a project with someone from another team within your company? Their People Insights profile includes helpful information from your company’s internal directory, like their title and reporting structure, so you can quickly gain the context you need to help get things moving. This information is only visible to people within your organization.

Put your best foot forward.

Don’t forget that the people you collaborate with can view your People Insights profile, too! Take a few minutes to review and edit your profile, ensuring everything is filled out and up-to-date. Going the extra mile to include some of your current projects or special skills is a great way to stand out, and helps the people you work with get to know you better.

People Insights is available in Webex Teams and the desktop and mobile versions of Webex Meetings. Check out the People Insights adoption toolkit to get started.

Not a Webex user? Experience the future of video conferencing for yourself with a 30-day free trial.


The Webex Intelligence team develops innovative experiences by leveraging state-of-the-art machine learning, conversational AI, and information retrieval techniques. Interested in joining us? Check out our current job openings.

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how to have a web exceptional video conferencing meeting
How to have a webexceptional video conferencing meeting

Imagine living in 1866. To talk to someone, you have to meet up with them in person, or send them the letter because the telephone hasn’t been invented yet. It isn’t until one year later when Alexander Graham Bell makes the first phone call ever to his assistant Thomas Watson.

Even further, it wasn’t until 1968 before video conferencing entered the scene for the first time as the Picturephone.

Since 1968, video conferencing has advanced greatly. Living in 2019 provides many advantages to the way that we connect with our friends, our family, and our colleagues. In the work environment, we are able to collaborate more effectively than we ever have before. But hopefully you already know this because, most likely, you use video conferencing technology in your day-to-day life.

With 200 million monthly active users, you’ve probably already had some experience with Cisco Webex Meetings. But have you had exposure to some of the coolest new features?

In 1995, Webex was founded and then acquired by Cisco in 2007. Today, Cisco Webex hosts more than 500 million meetings annually, totaling ~125 billion meeting minutes every year and are continuing to grow.

The Cisco Webex Meeting software provides features that allow you to talk seamlessly, share your video at high quality, and record your meetings so people who couldn’t attend can listen in as if they were there. In addition, you can share your screen to present content, or whiteboard to collaborate in real-time. You can even meet with up to 40,000 people, if needed. And these are just the few of the many features available to you.

For this reason, we are hosting the first of a series of webinars where we will walk through the latest and greatest features Webex has put to market. We hope to cover topics that will help you and show you how you can enhance your meeting experience even more!

This webinar specifically covers:

  • People Insights for Webex (getting to know the people you’re meeting with before the first introduction)
  • Integrating Webex devices with Webex Meetings
  • High-frame rate content sharing
  • Webex integrations with Google, Apple, and Microsoft
  • Video centric and transcribed recordings

Re-watch the webinar as Maureen Vild gives a demo of these features: here.

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People Insights in video conferencing
How to review and update your People Insights profile

Our latest Cisco Webex feature, People Insights, helps you learn more about everyone you collaborate with—and helps them learn more about you, as well. Now bios and recent news, professional history, key company info, and more are all just a click away.

Review your People Insights profile.

We don’t pretend to know you better than you know yourself! People Insights profiles display publicly available information, similar to what can be found in search engine results for someone’s name. Take a moment to look over your profile and make any necessary changes, or create a profile if we don’t have one for you yet.

There are a few different ways to access your People Insights profile:

Update your information.
Put your best foot forward by ensuring your photo, employment, education, and more are up-to-date. If there’s anything you’d rather not share, you can hide individual sections of your profile or the entire thing.

Add or update your bio to share information about your professional background, skills, personal interests—whatever you’d like! You can also add links to your other online profiles including LinkedIn, Twitter, and Facebook.

Make sure your internal directory info is current.
Content provided by your company’s directory integration, which could include things like your reporting structure, title, or contact information, is only visible to people in your organization and can’t be edited within Webex. To make any changes to this content, please update your company’s internal directory.

People Insights is available in Webex Teams and the desktop and mobile versions of Webex Meetings. Check out the People Insights adoption toolkit to get started.

Not using Webex yet? Experience the world’s most popular video conferencing solution for yourself with a 30-day free trial.


The Webex Intelligence team develops innovative experiences by leveraging state-of-the-art machine learning, conversational AI, and information retrieval techniques. Interested in joining us? Check out our current job openings.

Webex, the leader in video conferencing.

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building connections through video conferencing
Build personal connections faster in your video conferencing meetings

Ever wish there were someone on your team constantly working in the background to make your meetings run more smoothly? So did we. Meet People Insights.

Our intelligent data platform continuously scours the web for new information, leveraging artificial intelligence and machine learning to create rich profiles for more than 300 million people and 26 million companies (and counting!), making video conferencing easier and more connected than ever before. With comprehensive, up-to-date intel available right inside of Cisco Webex, now you can always be in the know.

Get up to speed in one click.

Collaborating with someone new, but don’t have time to prep? People Insights serves up the latest information on your contacts including bios and recent news, professional history, and key company info. With big announcements, public company earnings, and more right at your fingertips, you can easily find a quick icebreaker or build a better connection.

Quickly access your internal directory.

At big companies, sometimes even meetings with coworkers can feel overwhelming—especially without the right context. Within your coworkers’ People Insights profiles you’ll find internal directory information like their title, contact info, and reporting structure.

Review and edit your profile.

You know yourself best, and with People Insights you have control over your profile’s content. If you’re a Webex account holder, visit people.webex.com anytime to create or update your profile. You can even hide sections of your profile, or hide everything if you’d prefer to keep your information private.

 

People Insights is now available for Cisco Webex Teams and the desktop and mobile versions of Cisco Webex Meetings. Check out the People Insights adoption toolkit to get started.

To learn more about People Insights read the white paper, People Insights: Creating a Human Collaboration Experience.

 


The Webex Intelligence team develops innovative experiences by leveraging state-of-the-art machine learning, conversational AI, and information retrieval techniques. Interested in joining us? Check out our current job openings.

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The webexperience of Cisco Live US
The webexperience of Cisco Live US

Over the past week, all the collaboration tech blogs and social media feeds that cover Cisco have been loaded with updates and perspectives on the various keynotes and product announcements at Cisco Live US 2019. With over 30,000 customers, partners, (and surely some interested competitors!), there was A LOT going on in sunny San Diego. One area that was loaded with activity was the Webexperience Theater – home of the Lightning Talks that were given by various Cisco Collaboration executives and SME’s covering a wide array of topics. Across four days there were 35 Lightning Talks and 7 Executive Talks. To give you a little taste of what we talked about, here are some sound bites from those talk.

Selected Sound Bites from CLUS Lightning Talks

  1. On-Premises, Cloud and Hybrid Calling Evolution…  Wade Hamblin (Director, Product Management): “I want to introduce to you today to the new Cisco Webex Collaboration Cloud.  It’s all about how to deliver your calling, your meetings, your team collaboration, and your contact center solutions across award winning devices with enterprise grade security, open & intelligent platforms to build and deploy on, hybrid and cloud architecture that gives you the flexibility and agility to do what you want.”
  2. The New Webex Calling  Sonali Karnik (Senior Manager, Cloud Calling Product Marketing): “Webex Calling is the integration of the Broadsoft acquisition of cloud calling into the Cisco Webex platform.  So this is bringing together the best of cloud calling with the power of the Cisco Webex platform.”
  3. The Power of the Platform…  Jono Luk (Director, Product Management): “If you look at where Webex is going, we’re helping with education, we’re helping with healthcare, we’re helping with verticals where you have to be able to rely on your platform.  That’s the first and most important quality of the collaboration platform.”
  4. Jabber & Teams Working Together…  Shane Long (Technical Marketing Engineer): “What is Jabber Team Messaging Mode?  It’s a relatively new deployment model of Cisco Jabber where it’s a hybrid approach where you can deploy your Jabber client as per usual with UC Manager.  So you’ve got your rich calling feature set from soft phone, desk phone, multi-line, some contact center features, VDI, etc.  however with Jabber Team Messaging mode we’re taking advantage of the power of the Webex Teams Platform.”
  5. Adopting Webex in EducationSuzanne Phillips (Collaboration Adoption Manager): “As I’ve been talking to teachers, the number one most thing they’re excited about is figuring out how do we allow students to collaborate with each other and give them the tools so that even when they’re in classroom times they’re able to work together and pick off each other’s brains or when they’re at home the learning doesn’t have to stop and they can work on things like group projects outside the classroom. Other things people are excited about Webex is when you can have remote virtual experts join your classroom.”
  6. Webex + Meraki…Jing Zhang (Senior Product Manager of Cloud Calling): “We’ll be building bridges between applications: Jabber, Teams, Meetings.  Bridges between the platforms: Webex Meetings, Calling, and also our on prem and cloud altogether as a hybrid.  And we are also building bridges with Cisco Collaboration and other SaaS services:  Microsoft, Google, and Apple.  Today we are going to talk about another bridge.  Another different type of bridge that is bridging the network (Meraki) with collaboration.”
  7. People Insights… Maureen Vild (Technical Marketing Engineer): “What is People Insights? An AI-driven platform, a massive ingestion engine, this huge database.  This engine is constantly pulling information from the web – public information, on people and companies.  We’re starting with Meetings but eventually it’s going to be across our entire collaboration portfolio.  We’re taking that information, we gather it, we parse in, we attach it to a person, and we put it in Meetings in the form of a contact card.  This is going to transform the way you relate to people in meetings.
  8. Intelligent Video Devices…Scott Edwards (Senior Director, Product Marketing for Webex Meetings, Teams, & Devices): “We want to make that technology become invisible to the end users.  We don’t want you to learn the technology. We just want you to have a natural way and a seamless way to have a meeting experience.  And that’s our goal – to make technology to become invisible.”
  9. Jabber VDI…Bryan Morris (Jabber Product Manager): “So basically what we’re trying to do here is bring the capabilities for a VDI user, or a virtualized user, up so they have a comparable feature set (Presence & Instant Messaging, Desk Phone Control, Softphone, Video) to the full desktop users in your organization.”
  10. Webex Edge…Ken Snyder (Business Development Manager Cisco Webex Worldwide Go-to-Market): “[Webex Edge] is one of the most impactful products in the history of Webex.  This enables us to bring our rich heritage, our powerful Cisco networking best-in-breed solutions and combine that with our Webex platform and deliver that to our customer in a seamless connected experience so they have this true hybrid meeting experience that’s going to optimize their costs as well as drive the best, meaningful meeting experience.”
  11. Evolution of the Unified Client Experience…Lorrissa Horton (VP & GM Webex Teams, Jabber, & Intelligence): “Both [Jabber and Webex Teams] are unified clients in their own right.  They do calling, messaging, meetings, one on-prem, one in the cloud.  What we’ve been doing over the last year is really consolidating all of these capabilities into a single platform to minimize the user experience changes and really the overall change cost to you as an administrator and you as a manager training your employees just to get their work done.  So, we’ve taken the overall user experience, the look and feel, and have really made it common across Jabber and Webex Teams so it doesn’t matter if you’re an on-prem architecture or a cloud architecture, your experience is the same.”

How do you summarize a week’s worth of non-stop content and announcements and messaging across our full list into an 800-word blog?  You can’t!  But hopefully these little teaser sound bites will whet your appetite to learn more! Full videos can be found on the Cisco Collaboration Facebook page.


Experience Cisco Collaboration for yourself and give Webex Meetings or Webex Teams a try for free:

https://www.webex.com/pricing/free-trial.html

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