New ways of working is easy with Webex

Jun 16, 2020 — Lorrissa Horton

Transitioning to the new world of work

As many people shifted to remote work over the past couple of months – the world discovered that work can be accomplished from anywhere. In fact, some people even discovered that you can be just as productive or more … outside of the office. We, at Cisco, also had to transition to remote work just like everyone else.

So, fast forward to now and remote work might seem like a good option for more people longer term. Some might be considering a hybrid approach, consisting of a blend of remote work and onsite visits to the office. The big question is how to make it sustainable, seamless and safe for people and organizations. Especially when employees are engaging in private conversations and sharing confidential business information and strategies during their workday.

The good news is that Cisco has been thinking about this modern work experience and enabling people to work from anywhere. How do we make distributed teams as effective as co-located teams, maybe even more? Enabling them to do all the things that they would typically do in the office such as meet, share, collaborate and ideate on a whiteboard with a co-worker.

Shift from physical office to remote work experiences

Webex app (Webex Teams)

We bring this vision to life with our Webex App. Our modern collaboration tool provides users with the ability to call, message, meet and share regardless of location, on a desktop and mobile device. We keep work moving forward with easy integrations and meeting our customers where they are with APIs and SDKs, bots, buttons and cards, embedded apps, and native integrations to enable seamless workflows. Currently, we offer easy integrations with over 24,000 3rd party apps and over 64,000 bots.

We are excited about our latest new integration with Box so users can easily access, co-edit and manage files from within the Webex App. The Box integration is in addition to existing ones in place with Microsoft OneDrive and Google. We are also launching the new Telehealth Connectors to help scale and streamline the virtual healthcare experience. Enabling healthcare staff and patients to connect via simple, easy-to-use video telehealth consultations, scheduled directly from their Epic EMR portal.

A single app to work securely from anywhere, on any device

To support small and midsize organizations with up to 1,000 users – we are making Webex more affordable. The new Webex Work bundle is now available and includes essential, secure calling, meetings and messaging in a single, affordable plan that is easy to but, set-up and support. It also supports rapidly the changing needs of SMBs, with a utility-based model where you subscribe for a committed set of named users, then add and remove additional “uncommitted” users through the course of your agreement, via self-service provisioning in Webex Control Hub, billed monthly in arrears. For example, if you are a small retailer looking to ramp up staffing for the Holiday season, simply add more “uncommitted” users in Webex Control Hub when you need them and remove them when no longer required.

As you can see, we are making work easier than ever with Webex, no matter where you want to work from, or what work you do in this new world of work.