Categories: Collaboration Video Conferencing

Ava: A Virtual Best Friend

The Customer Story blog series highlights how Cisco’s collaboration technology has helped customers solve their business challenges. Learn how Cisco is meeting customers where they are helping them achieve their business goals.

An Easy and Fast Way to Stay Connected with Ava

Wouldn’t it be great to have a way for patients in hospitals, nursing homes, rehab centers, and other long-term care facilities to stay connected with their loved ones during the current time and beyond? Connected in a way that it seems they are together, in person?  After all, being with family is what helps us get through tough times. Unfortunately, during these recent challenging times, most of these facilities have been forced to close their doors to their patient’s loved ones.  

Strict rules put in place have made it nearly impossible for patients to have any in-person interaction with their families. So how can healthcare facilities enable patients to communicate and connect with their families in a secure, safe, and simple way? 

Fortunately, there is a way: Ava.  Ava is like a friend to everyone in need.  

So What is Ava?

 “Ava” is a Webex-powered telepresence robot manufactured by Ava Robotics that has the mobilized ability to bring video communication wherever you are. Parents, kids, grandkids, and siblings are able to virtually sit across the table from their loved ones in a nursing home and have real-time conversations through Ava. They can physically see how each other are doing and can catch up on lost time.  

How Does Ava Help? 

Ava provides touch-free virtual communication. The nurse specifies which room Ava needs to visit and Ava automatically goes about its way using advanced mapping technologies to navigate through the floor. “Being able to connect with people that you don’t get to visit is everything,” says Karly Zelaska, Wellness Director. 

Ava Robotics uses Webex Meetings, Webex Teams, and Webex Devices to facilitate the workflow.  

Improving Lives

Not only is Cisco’s partnership with Ava Robotics helping families reconnect but it is improving the quality of care that healthcare facilities are able to offer. Doctors have faster turnaround times because they do not have to travel between facilities and they can be available for their patients on demand when care is needed.  


Learn More

Share
Published by
Madisen Andersen

Recent Posts

  • Event Management

Webex Events | Host engaging in-person, virtual, and hybrid events

Here at Webex, we are dedicated to keeping people connected for seamless collaboration. In today’s…

3 days ago
  • Engineering

Modern Video-Conferencing Systems: An Introduction to the Session Description Protocol

This series focuses on SDP, the Session Description Protocol, the method by which almost all…

1 week ago
  • Customer Stories
  • Hybrid Work

Cisco named a Customers’ Choice in 2024 Gartner Peer Insights™ Voice of the Customer for Meeting Solutions

We’re excited to share that Cisco was recently named a 2024 Customers’ Choice in the…

2 weeks ago
  • Engineering
  • Innovation

Cisco AI researchers publish a novel crowdsourced speech intelligibility test framework at ICASSP 2024

Cisco is committed to continuously advancing state-of-the-art speech enhancement AI technology, such as Background Noise…

2 weeks ago
  • Hybrid Work
  • Video Conferencing

Webex Video Messaging (Vidcast) | Empowering seamless workflow with asynchronous collaboration

In this hybrid work environment, we strive for work-life balance by making our day more…

2 weeks ago
  • Collaboration
  • Hybrid Work

Refine your Workflow with Powerful Webex Partner Integrations

Last week, Orlando was teeming with Webex partners, customers, and IT pros from across different…

3 weeks ago