Webex earns new high recognitions from G2 and TrustRadius in video conferencing

On By Amit Barave2 Min Read
Webex by Cisco Top Rated G2 and Trust Radius for video conferencing

After a strong start to 2021, we are happy to keep the momentum going forward with new awards from two top peer review vendors – G2 and TrustRadius.

Webex earns TrustRadius Top Rated 2021 Award

In April, Webex won multiple Top Rated awards in the Collaboration category. Now, we’re excited to announce multiple new recognitions awarded to Webex Meetings, Webex App, and the Webex Room Series by TrustRadius for Web and Video Conferencing.

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.

What do our customers say?

Our customers fuel our innovation, so seeing our users highly rank Webex shows that we’re pushing in the right direction. Here are some of the reviews that contributed to our Top-Rated recognitions:

“It is absolutely a great tool. It is more flexible than Zoom and other software available in the market. I haven’t seen any other reliable conferencing software other than this.” -Chantel M, Finance & Accounting Professional

“Compared to Webex, Zoom is an entry level software” -IT Director, Higher Education company

“If you are not using Webex today, you should use it tomorrow” -Ronny S, Senior Consultant

“Webex Meetings – the best-in-class 2021” -Jeffrey M, Customer Service Manager

“Webex has helped us keep in touch, keep planning, and developing new ideas for the well-being of the business.” -Employee in Customer Service

How do Webex feature scores stack up?

All reviews received also contribute to Webex feature scores, which stack up well to our competitors.

Trustradius score comparison

Webex a leader in the G2 Summer 2021 reports

Webex was also recently announced as a Leader in the Summer 2021 G2 Video Conferencing Report, continuing our streak of being a Leader since the report’s inception. Webex earned a G2 score of 96, as well as a satisfaction score of 99.

Here are additional satisfaction scores Webex received in the report:

Webex satisfaction scores

Webex also received some fantastic reviews from users that show how Webex has transformed their work. Take a look at some recent ones:

“A must-have tool for all the IT employees in this pandemic.” -System Administrator, Enterprise Company

“My team is dispersed throughout the world, and there is not another product which we’ve used that is able to provide similar functionality to Webex Meetings.” -Sarah E, Workplace strategist

“Having used Webex Meetings for many years, I can say it is the best for video conferencing and general communication.” -Neal A, Commercial Property Manager

The future is bright

As Webex evolves, customer sentiment will continue to be the guiding light for validation of our platform. Keep the reviews coming and help contribute to Webex recognitions.

Learn more

Webex earns Trustradius top rated 2021 award in collaboration

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About The Author

Amit Barave VP of Product Management Cisco
Amit Barave is the VP of Product Management for Webex Applications and a Communications and Collaboration industry veteran.
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