客戶體驗

每次都能提供優質客戶體驗。運用雲端客服中心，創造更連貫的客戶旅程。

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/10/wx-feature-415x230.jpg" alt="重要時刻，讓 Webex Connects 創造令人滿意的體驗">

重要時刻，讓 Webex Connects 創造令人滿意的體驗

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2022/11/Lorrissa-Horton-Bio-Pic-150x150.png' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Lorrissa Horton

10 月 26, 2022

重要時刻，讓 Webex Connects 創造令人滿意的體驗

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/10/webex-connect-feature-1-415x230.jpg" alt="突破數位互動的界限">

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2022/09/Sudarshan-Dharmapuri-150x150.jpeg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Sudarshan Dharmapuri

10 月 26, 2022

突破數位互動的界限

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/10/first-horizion-hq-415x230.jpg" alt="First Horizon 使用 Webex Contact Center 不斷進化">

First Horizon 使用 Webex Contact Center 不斷進化

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2023/03/courtenay-godshall-headshot-150x150.jpg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Courtenay Godshall

10 月 21, 2022

First Horizon 使用 Webex Contact Center 不斷進化

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/10/indian-flag-feature-415x230.jpg" alt="Webex 透過全新資料中心提升印度的混合辦公體驗">

Webex 透過全新資料中心提升印度的混合辦公體驗

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2023/06/niraj-gopal-bio-pic-150x150.jpeg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Niraj Gopal

10 月 14, 2022

Webex 透過全新資料中心提升印度的混合辦公體驗

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/02/Deskworker-on-phone-with-App-415x230.png" alt="速度需求：政府如何提升對客戶體驗 (CX) 發展的參與">

速度需求：政府如何提升對客戶體驗 (CX) 發展的參與

<img data-del="avatar" height='95' width='95' data-src="https://blog.webex.com/wp-content/uploads/2023/06/jamie-romanin-bio-pic-150x150.jpeg" class="avatar pp-user-avatar avatar-95 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2023/06/jamie-romanin-bio-pic-150x150.jpeg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Jamie Romanin

4 月 28, 2022

速度需求：政府如何提升對客戶體驗 (CX) 發展的參與

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/04/retail-worker-on-ipad-smiling-feature-415x230.jpg" alt="CPaaS：在零售商與客戶之間建立更加智慧化的連結">

CPaaS：在零售商與客戶之間建立更加智慧化的連結

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2022/04/DJ-Bio-Photo27-150x150.jpg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— David Jennings

4 月 25, 2022

CPaaS：在零售商與客戶之間建立更加智慧化的連結

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/04/SHOT-25-REMOTE_1707_ccexpress-1-415x230.jpeg" alt="Cover-More 採用以客戶為優先考量的做法，在疫情後讓旅遊業務再創佳績">

Cover-More 採用以客戶為優先考量的做法，在疫情後讓旅遊業務再創佳績

<img data-del="avatar" height='95' width='95' data-src="https://blog.webex.com/wp-content/uploads/2023/06/jamie-romanin-bio-pic-150x150.jpeg" class="avatar pp-user-avatar avatar-95 photo lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2023/06/jamie-romanin-bio-pic-150x150.jpeg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Jamie Romanin

4 月 7, 2022

Cover-More 採用以客戶為優先考量的做法，在疫情後讓旅遊業務再創佳績

<img class="visible-xs" src="https://blog.webex.com/wp-content/uploads/2022/03/tei-report-415x230.jpg" alt="企業 CPaaS 對經濟的影響">

企業 CPaaS 對經濟的影響

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2023/03/brian-heikes-bio-pic-150x150.jpeg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

— Brian Heikes

3 月 31, 2022

企業 CPaaS 對經濟的影響

展開數位傳訊旅程的三項考量因素

<img data-del="avatar" src='https://blog.webex.com/wp-content/uploads/2023/03/ramy-riad-bio-pic-150x150.jpg' class='avatar pp-user-avatar avatar-95 photo ' height='95' width='95'/>

3 月 29, 2022

展開數位傳訊旅程的三項考量因素