Webex Customer Experience Essentials wins 2024 Tech Innovator Award from CRN 

On By Manu Parhar1 Min Read
Webex Customer Experience Essentials

We’re honored that CRN has awarded Webex Customer Experience Essentials with a 2024 Tech Innovator Award. The solution was recognized as a winner in the Unified Communications and Collaboration – SMB category.

Webex Customer Experience Essentials provides businesses with a simple and cost-effective customer experience solution. It delivers an essential selection of contact center tools in the Webex App, including all new agent, supervisor, and analytics experiences.

With Customer Experience Essentials, businesses can empower non-traditional agents, like knowledge workers, mobile workers, frontline, and operational staff, to contribute to the customer experience. It’s ideal for SMBs, regional branch offices, retail stores or any businesses that don’t have a need for full contact center functionality. When and where you need a richer level of contact center capabilities, be sure to evaluate our AI-powered Webex Contact Center options.


Customer Experience Essentials is generally available now for a promotional price of $30, per user, per month* which includes a Webex Calling Professional License. Contact your partner or Cisco for additional details.

*Promotional price for licensing only for US only in USD with a 3-year minimum term, pricing through partners may vary depending on included elements and will vary regionally.


If you are ready to elevate your customer experience, contact our sales team to discuss your specific needs or request a live demo of our latest innovations.

Learn more: 

About The Author

Manu Parhar
Manu Parhar Director of Product Marketing Cisco
Manu serves as Director of Product Marketing for Webex Contact Center, an AI-powered customer experience platform, AI-powered Webex Suite, an award winning all-in-one collaboration solution and Webex Calling, a modern enterprise-grade cloud business phone system.
Learn more

Topics


More like this