What a week at WebexOne in Austin! So much excitement about what’s ahead for Webex, and I’m leaving even more energized by the conversations with our partners.
One of my favorite moments every year is celebrating our WebexOne Partner Award winners. I get to see the work these teams put in all year, and I love having the chance to recognize them and say thank you.
To this year’s winners, congratulations! You’re growing your Webex businesses, helping customers rethink how they work, and showing what’s possible. So proud of what we’re building together!
What we announced at WebexOne
Before we get to the winners, a quick look at the news that has our partners most excited. Each of these is a real opportunity to bring more value to your customers this year.
A new AI-first Webex experience: AI agents now join Webex spaces, meetings and calls as true digital teammates, opening the door for partners to lead customers from AI pilots to everyday AI-powered work. Read more
Dialog for customer experience: Our new agentic foundation keeps customer context alive across every interaction, giving partners a powerful way to turn contact center conversations into lasting customer relationships. Read more
Intelligent Workplace Experiences: With RoomOS 27, Google Meet on Cisco devices, the new Ceiling Speaker Pro, and Collaboration in Cisco Cloud Control, partners can bring networking, collaboration and physical spaces together in one connected workplace story. Read more
For the full list of news from the week, visit the WebexOne launch and announcements page.
Celebrating this year’s winners
Our Workplace Experience Partner of the Year awards recognize partners helping customers create more intelligent, sustainable, and connected workplaces.
Our Customer Experience Partner of the Year awards celebrate partners helping customers transform service through Webex Contact Center, AI, and the expertise to turn technology into business results.
Global Intelligent Workplace Experience Partner of the Year: Atea
Atea delivered high double digit growth for the second consecutive year. Their “Atea on Atea” philosophy puts their own workplace at the center of the story, giving customers a live example of what a modern, connected enterprise can look like. It’s a powerful way to show customers what’s possible.
Global Customer Experience Partner of the Year: World Wide Technology
World Wide Technology brings deep technical expertise and the ability to deliver at enterprise scale. Through Webex Contact Center AI deployments, full stack observability integrations, and hands on engineering engagements, WWT is helping customers turn complex requirements into better customer experiences while building a substantial and growing pipeline.
Our regional winners
Workplace Experience Partners of the Year
AMER: CDW
CDW achieved 10 consecutive quarters of device growth and a strong FY26. Through advisory workshops and dedicated customer showcases, they’re helping customers across healthcare, defense, and education see how technology can transform their workplaces.
EMEA: Atea
Atea combines Cisco’s open APIs, sensor data, and Control Hub to give customers practical insights into occupancy and sustainability. Their Managed Room offerings and customer experience centers bring those capabilities to life, helping customers make more informed decisions about their spaces.
APJC: NTT
NTT and Cisco jointly launched collaboration managed services spanning smart meeting rooms, Cloud Calling, Unified Communications as a Service, and Webex Contact Center. Their work together also includes AI infrastructure offerings and sustainability metrics, bringing customers a broad set of capabilities backed by the expertise to deliver at scale.
Customer Experience Partners of the Year
AMER: World Wide Technology
WWT combines Webex Contact Center AI expertise with observability integrations and hands on engineering support. That combination helps enterprise customers work through complex deployments and connect their technology investments to the experiences they want to deliver.
EMEA: Conscia
Conscia expanded its Cisco Contact Center business across EMEA through close engagement with Cisco teams and continued investment in enablement. Their focus on customer opportunities, pipeline development, and execution has translated into tangible business growth and a strong foundation for the future.
APJC: Simplified Communications
Simplified Communications delivered strong growth in FY26 bookings by helping customers move to Webex Contact Center and putting Webex AI capabilities at the center of those conversations. Their ability to migrate complex on premises environments to the cloud has created real customer value, and we’re excited to support them as they expand into new geographies.
Webex Rising Star Partners of the Year
Our Webex Rising Star awards recognize partners building momentum through strong performance, growth, and a commitment to bringing new collaboration capabilities to customers.
AMER: CX Advanced Solutions
CX Advanced Solutions exceeded its annual targets, deployed Webex AI Agent at key customers, and continued investing in its dedicated engineering team. They’re pairing business growth with the technical capabilities to help customers get more from Webex.
EMEA: O2 Business
O2 Business delivered impressive growth in its Cisco collaboration practice through an approach centered on innovation. Their work using Webex Contact Center to modernize patient engagement shows the impact better customer experiences can have in healthcare.
APJC: Switch Telecom
Switch Telecom went all in with Webex Wholesale to help Australian businesses move from legacy PBX environments to Webex Calling. Their telecommunications experience and technical depth help them meet customers where they are and give them a practical path to the cloud.
Thank you to our partners
To each of our winners, congratulations! Your teams put so much into this business, and these awards are a chance to recognize both the results and the people behind them. I’m so proud to celebrate you.
And to every partner who joined us at WebexOne, whether in Austin or virtually, thank you for showing up, sharing your ideas, and bringing your energy. You make this community what it is, and I can’t wait to see what we build together in the year ahead!
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