Webex Wins Multiple 2026 TrustRadius Buyer’s Choice Awards Based on Customer Reviews

On By Melody Leatherbury3 Min Read

We’re excited to share that multiple Webex solutions—Webex App, Webex Calling, Webex Contact Center, Webex Meetings, Slido, and Webex Webinars—have each been individually recognized with TrustRadius 2026 Buyer’s Choice Awards.

These awards are driven entirely by vetted, unbiased customer reviews that recognize vendors for outstanding capabilities, value, and customer relationships, which makes it even more meaningful that customers ranked Webex solutions among the top in all three areas.

We owe this achievement to our incredible customers. Your trust, partnership, and feedback fuel our innovation and inspire us to continually enhance the Webex experience. By choosing Webex, you not only elevate your own collaboration outcomes, you help shape the future of employee and customer experience for organizations everywhere. Thank you for being an essential part of our journey.

Real Stories of Webex Impact

Discover how Webex is making a difference for organizations just like yours. Here’s what some of our valued customers have shared about the impact of Webex on their collaboration and customer experience:

Slido is an excellent tool that enables seamless collaboration and significantly increases interaction between participants. It’s easy to use, fun, and features are well-integrated with Webex, our primary platform. Before using Slido, we were used to raising questions via chat or opening a call, which was not very effective. Now, with Slido, it’s easy to integrate into your PowerPoint slides, allowing you to have interactions while presenting, such as a fun quiz with leaderboards.”

Anonymous employee in Information Technology at a Chemicals Company

Webex Contact Center provides the features and services to support our diverse clients. It is relatively easy to manage and maintain and the consolidated Webex control hub is so much easier to administer for support vs the many components in UCCE which had ICM, peripheral gateway, IPIVR, loggers, routers, etc. The Webex scripting is much easier to use as well”

Anonymous Engineer in Information Technology at an Information Technology & Services Company

It is our primary used meetings solution with thousands of meetings run daily. We also used it as our primary solution for Webinars, with hundreds and at time even thousands of participants. Apart from this it is our single corporate supported calling solution for making internal and external calls. We’re currently running a mix of on-premises Communication Manager systems and Dedicated Instance Communication Manager systems, with a few offices using Webex Calling Multi Tenant. The simplicity that these systems integrate is simply outstanding.”

Roger Källberg, Lead Analyst at Tetra Pak

We have deployed Webex calling for both client communication and indoor communication purposes. It blends quite well on both sides of the deployment. The call quality is excellent, and it adjusts automatically with the bandwidth of the broadband services that we currently use. No calldrops have been observed until now. The high-definition audio-video streaming is another reason for deploying this fantastic software.”

Tanya Patankar, Customer Service Representative at Intelenet Global Services Private Ltd.

Inspiring Innovation Through Your Trust

At Webex, we are dedicated to delivering innovative solutions that empower teams to connect, collaborate, and achieve more together. We’re honored to receive such positive feedback from our customers and grateful for the trust you place in us as your collaboration partner. Thank you for sharing your experiences and reviews on TrustRadius—your insights inspire us to continually enhance our products and services.

To see our latest customer peer review awards, check out the Webex Accolades book, and visit our Webex customer case studies page for more customer stories.

About The Author

Melody Leatherbury
Melody Leatherbury Customer Advocacy Manager Cisco
Melody Leatherbury serves as a Customer Advocacy Manager on the Webex Customer Advocacy team.
Learn more

Topics


More like this