Iyer Venkataraman Vaidyanathan designs and scales test infrastructure for the Webex Contact Center product, combining chaos engineering, UI/API automation, and embedded AI models to improve reliability across product and test systems. Current work emphasizes non-generative AI and statistical modeling for voice acoustics, anomaly detection and time series forecasting-on cloud-native, distributed architectures.
Core skills
AI model development • Unsupervised learning • Anomaly detection • Statistical modeling & forecasting • Data engineering • Voice (signaling & media) • Contact center platforms • Test automation (UI/API) • Chaos engineering • Cloud-native architecture • Distributed systems design
