The FedRAMP authorized platform for Webex extends its abilities beyond government compliance. Industry-leading security, advanced yet intuitive management, and flexible deployments for calling, meetings, and messaging are all built-in. This blog describes some of the key features that allow your organization to have better collaboration experiences with better security than any other in the industry.
Consistent experiences across devices and collaboration suppliers
Only the Webex experience provides the same look and feels across multiple communication devices and clients from various suppliers. The Webex App provides the same operation and appearance on your mobile phone as on desktop devices your users may have. Calling, meetings, and messaging all have extensive features with seamless interaction between each of these functions. With one button, users can move from messaging to a meeting or phone call. When communicating with external organizations, they have the same experience as someone within your organization. Even your FedRAMP security and compliance are extended to commercial Webex users when added to a space. These guests are included without additional licenses and complex management.
Industry leading protection for users, content, devices, and applications
Only Webex provides true end-to-end encryption of messages and files (on by default) and meetings. Customers can choose to even host their encryption keys on-premises for additional control over access. All content is encrypted before being sent and is not susceptible to attacks on the network. Even if a cloud component is compromised, your encrypted data cannot be accessed or stolen. Only approved recipients can decrypt the messages and meeting information. Webex for Government provides additional safeguards for users, devices, content and applications with multifactor authentication, data loss prevention and malware protection. Customers can use the FedRAMP Authorized Cisco Cloudlock as a readymade DLP (Data Loss Prevention) integration.
Richer, more seamless interactions with Webex integrations
Unique from most collaboration solutions, Webex provides the tools to embed messaging and meetings into your work applications. Integrations with Office 365 Hybrid Calendar and ECM (Enterprise Content Management) (file sharing), Experts on Demand, and Google ECM have options to start Webex functions with a single click. You can launch a meeting immediately or set up a meeting in MS Outlook. Webex for the government provides many APIs to customize screen size, layout, and more. Screen Sharing, whiteboarding, presenting, and sharing files within meetings are readily available.
Better support to users with the most powerful and intuitive management tool
Control Hub for Webex for Government is a single management tool for security, meetings, messaging, and events. With this tool you can provision users, set security parameters, and enable features like transcriptions and closed captioning. Analytics are available for device utilization, meeting statistics and much more. Troubleshooting has the most powerful features including real-time meeting diagnostics, views of network issues, and the ability to join meetings to diagnose issues. With Control Hub you get dashboards and reports that help you find and present the information you need quickly.
Flexible calling plans for cloud and on-prem
With Webex for Government, you are not stuck with a single all-or-nothing plan. Cloud-hosted calling and on-prem calling can be implemented simultaneously so that you can provide a migration plan at your pace or retain on-prem calling for survivability when cloud access is not available. Whichever plan you choose, the calling experience is the same across all devices, desk phones, computers, or mobile phones.
Simple licensing model to extend to both on-prem and cloud solutions
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