As 2020 progresses, the impact that Cisco Webex is having on the changing work styles of our customers is telling in the reviews and feedback.
To add some context, Webex Meetings is the highest-ranked video conferencing platform on multiple G2 Top Software 2020 lists – ahead of other video conferencing solutions from Zoom and Microsoft Teams. Webex Meetings was ranked 7th on the Best Remote Tools list and 24th on the Top Products for Enterprise list. Jabber also ranked 30th on the Best Remote Tools list. To make these rankings, our Cisco products had to beat hundreds of companies in the categories. These results underscore the difference Webex is making in the remote work transition.
G2 developed the Top Software 2020 list using its research scoring methodology based on reviews gathered from the user community, as well as data aggregated from online sources and social networks.
Our top ranking is without a doubt a result of the trust and confidence of our customers, whose constant feedback allows us to deliver elite product offerings in Webex and Jabber. Here are some of the amazing reviews we’ve received that contributed to our ranking on these lists:
“Cisco Webex is our primary tool for communicating with our clients and co-workers. Conducting online meetings has never been an easy task and Cisco Webex makes it easy for us to conduct online meetings and training sessions. We can easily host a meeting and secure it with a password…The ability to share document files over a meeting is a really great feature and our data is securely held on Cisco servers.” -Vikrant G, Small-Business employee
“Webex is an easy resource to navigate and utilize, based on an elegant and efficient operating style, which helps you to connect as easily as possible, through the audio or video platform, with the potential to exchange information. It has a secure program to permanently protect files exchanged among employees.” -Agus T, Net Solution Developer in Mid-Market
“We use it across the company and at the time of writing this review, we are all working at home and dialing/connecting into various meetings. Webex is crucial at this time and hasn’t let us down. We can all still stay connected without any problems.” -Brian G, Vice President of Brand, Marketing, and Digital in Mid-Market
“It is really necessary for these days to participate in online meetings where you can’t leave the house office and you need to be socially disconnected from your coworkers, and the Webex conference interface is very well done to avoid any complications. This has enabled me to organize and reschedule events in the wake of the chaos of corporate meetings.” -Charles P, Tools Coordinator in Enterprise
“Webex allows us to communicate, share resources (documents, excel, applications), with many people at the same time and from any type of device… Usually, it allowed us to work with remote clients of Town Halls that are far from our office. Currently, in the current situation, it allows us to work online without losing performance, at the highest quality and even from mobile devices.” -Consultant in IT and Services
“Cisco Webex is the most effective and important tool during the COVID-19 pandemic as many countries being in lockdown are utilizing cisco Webex to communicate and interact with customers. We can easily add up to 200 participants in a single meeting session and secure a meeting with a password.” -Abhinav T, Small-Business employee
“Perfect to use in these times of social distances” -Georgios P, Customer Service Agent in Mid-Market
As part of Cisco, one of the world’s leading enterprise security providers, Webex is trusted by 95% of the Fortune 500. With this in mind, we are committed to helping customers address their remote workplace productivity, connectivity, privacy and security without compromise. Workplaces will forever change from the events that are transpiring this year, and it’s our responsibility to ensure that current and future customers can adapt quickly and efficiently. That is why we are dedicated to improving our platform with feedback from our customers.
The Webex platform gives our customers the ability to call, meet, and a message from a single application driven by a single unified platform, which enables users to improve employee engagement, productivity, and collaboration. And, Jabber continues to ensure that all users can connect and collaborate with ease on a secure platform they can trust.
Thank you to all our customers who shared product reviews. Continue to stay safe and share your stories of #LifeonWebex.
Please take a moment to check out our Webex profiles on G2.
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