Webex launches additional data centres in Canada, expanding privacy options for regulated industries

Mar 18, 2022 — Webex Team

In spring, Webex will expand its presence in Canada, launching new data centres in Toronto and Montreal to provide Canadian customers with data residency, failover and disaster recovery for Webex Meetings and associated customer data. These new data centre additions will complement the existing Webex Calling data centre in Canada, providing a comprehensive in-country collaboration solution.

Our Canadian customers count on us to protect users, content, applications, and devices using a variety of stringent internal measures and to meet Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA) privacy law, among other legislation, regulatory requirements and organizational policies.

Now, with additional in-country data centres, Webex will be able to further support our customers with sensitivity to data residency, like those in the public sectors in British Columbia, Nova Scotia and Quebec, as well as those in the healthcare and financial sectors.

The new data centres will provide in-country data residency and redundancy for Webex Meetings. User generated content, such as files and recordings, and troubleshooting data will be processed and stored in Canada.

With this, Cisco goes above and beyond what is required legally and offers Canadian customers an industry-leading, best-practice approach to data privacy in the Webex Meetings solution. You can read more about our approach to data privacy in the Cisco online Privacy Statement and Cisco Webex Meetings Privacy Data Sheet.

As the largest cybersecurity company in the world for enterprises, Cisco has always put security and privacy first and we stand behind our belief that data privacy is a fundamental human right. That’s why we integrate data protection, privacy, and security requirements into product design and development methodologies throughout the entire product lifecycle and use various security frameworks to protect our data and those of our customers.

Our commitment to security and privacy is demonstrated by numerous certifications that include SOC2, PCI-DSS V3.2, ISO 27001, 27017 and 27018, HIPAA Self Assessments, rigorous penetration testing, third-party audits and a variety of added meeting and calling security and privacy options.

Interested in Webex Meetings or Calling in Canada? Contact a Webex representative.
For information on how to keep collaboration secure, private and compliant, read 4 Reasons the Webex Platform Leads Collaboration Security, or watch Securing Cloud Collaboration and Data Privacy’s 3 Crucial Considerations.

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Webex launches additional data centres in Canada, expanding privacy options for regulated industries

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