Webex Calling launches new data center in South America

On By Manu Parhar2 Min Read
City Skyline In South America

Cisco’s expansion into global markets continues. After recent expansion into the South Korea market, we are excited to announce the all new point of presence (PoP) in South America, enhancing the Webex Calling quality, security, and reliability for customers in this region. With this introduction, our global footprint now includes 16 data centers worldwide. This new expansion demonstrates Cisco’s commitment to South America market and our focus on providing the best services throughout the world by investing in infrastructure and resources resulting in providing strong value for our customers. data center

This new local PoP provides a path for all call media (voice and video) traffic to stay within South America. Previously all Webex services in South America were managed through data centers outside the region. Having calls stay local provides enhanced call quality and reduced latency, and this, combined with support for local media establishment on Webex Calling, provides for the best possible media quality for our South American Webex customers.

World Map Showing The Location Of All Webex Calling Data Centers
Our footprint now includes 16 Webex Calling data centers worldwide

This new infrastructure not only enhances the collaboration experience for Webex customers but provides an opportunity for growth within South America. Cisco is well prepared to offer extensive Webex services such as Meetings, Calling, Messaging, Events, and more to South American customers for the foreseeable future.

To request a Webex Calling demo, contact our sales team.

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About The Author

Manu Parhar
Manu Parhar Director of Product Marketing Cisco
Manu serves as Director of Product Marketing for Webex Contact Center, an AI-powered customer experience platform, AI-powered Webex Suite, an award winning all-in-one collaboration solution and Webex Calling, a modern enterprise-grade cloud business phone system.
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