Businesses are rapidly rethinking workforce practices to achieve greater employee safety. Central to this is better support for remote work and greater use of cloud applications to meet and collaborate internally and with customers. As a result, Cisco Webex has dramatically increased from 7 billion to 20 billion monthly meeting minutes, from February 2020 to April of 2020. Cisco added 15 million new security users over the same period and signed up more than 3,300 new organizations in a single peak week.[i] Read our Future of Work Whitepaper
Moving forward, businesses need a proactive approach to compete and thrive in this new age of collaboration. This means rethinking collaboration practices, both in and out of the office, accelerating access and adoption of cloud applications, and deploying workspaces and policies that promote employee health and wellness. See how Vivint Solar Goes All-In with Webex Collaboration
Watch how essential work happens anywhere with seamless workflows:
Working practices are at the center of an April SmartVault study on effective pandemic response. The survey of 1,100 professionals across 18 countries reported that firms who feel they “responded successfully” were more likely to be using cloud technology (62%). Conversely, firms that identified themselves as less successful in their response struggled with remote work and collaboration. Those same firms report that they are now investing in new technology “to enable remote work and communications with team members and clients.[i]” Learn more about Cisco’s Collaboration solutions
Despite the importance of moving to cloud applications and enabling remote work, the key to future success is not strictly about working practices, but about motivating, engaging, and enabling staff and their teams. Read Getting to Know You – The Three-Dimensional Cognitive Workspace for the lack of true human connectivity and how cognitive collaboration helps deliver massively personalized, transformational experiences to the workplace.
A “return to work” study conducted in late April by Qualtrics suggests that 2 out of 3 people would feel uncomfortable returning to the workplace at the current time.[ii] A scared or confused staff cannot perform at their best.
Thriving in today’s new work environment requires a holistic approach that brings remote work and cloud applications together with clear business objectives and updated HR policies – all focused on meeting staff needs and greater employee well-being.
It may sound simple, but many businesses often stop at the technology and fail to focus on implementation, how people respond, and whether the business impact is achieved. Four ways that take a holistic approach and give your business a remote work advantage are outlined as follows:
In summary, these remote work best practices offer business leaders and IT planners the opportunity to 1) reduce sick leave, 2) reduce employee turnover, 3) increase productivity, and 4) reduce office space costs. In a more detailed research report, I run by analyzing how these combine to generate a financial benefit of $2,500 / employee /year. Underlying these remote work best practices is the assertion that staff is provided equipment, applications, and security roughly equivalent to that in the office. This type of preparation is key in the McKinsey research this June of 2020, where 69% of remote workers say that they are as productive or more productive than before they worked remotely.[iii]
Getting staff ready for remote work is where Cisco is in such a strong position to help – bringing a combination of communications gear and accessories, cloud-based calling and collaboration, support services, and channel partners to help businesses deploy solutions and quickly get them up and running.
Lastly, consider how different types of remote work suit different types of business and types of work being performed. There is no one-size-fits-all remote work strategy. Another important consideration is the overwhelming preference for a mix of in-office and remote work vs.100% remote work.
Learn more about these and additional remote work insights at Cisco’s Future of Work site.