A Better Webex Meetings Experience with Video Mesh and ThousandEyes

On By Nick Zaveri3 Min Read
Woman Using The Webex Video Mesh And Cisco Thousandeyes Integration During A Webex Meeting | Feature

Today’s hybrid workplace model is required to accommodate in-office and remote employees. However with most organizations adopting flexible work, a significant portion of the workforce continues to operate remotely, and there continues to be mounting pressure on enterprises to unite employees across diverse work environments, ensuring everyone enjoys an optimal work experience. This necessitates the ability to scale seamlessly and swiftly adjust to evolving circumstances. IT administrators are also tasked to solve challenges such as amplified bandwidth usage, higher operational expenses, increased latency, and subsequent degradation in the user experience. Video Mesh and Thousandeyes

Often enterprises face media quality issues in meetings as employees transition back to the office. These problems largely originate from customers’ enterprise networks or internet service providers connecting to the cloud. Pinpointing the precise location of these issues typically demands several days of network administrator’s time. Webex Video Mesh and ThousandEyes address these challenges by enhancing performance, diminishing latency, and effectively troubleshooting issues, ultimately ensuring a business-class user experience for all Webex interactions.

Video Mesh: Delivering the best meeting experience

Webex Video Mesh leverages a piece of Webex’s cloud services and is deployed within a customer’s premises. This localized setup facilitates media processing within the corporate network and decreases dependency on internet bandwidth, and results in minimizing latency, ensuring enhanced privacy, regulatory compliance, and delivering a superior user experience for meetings and collaborations.

Customers can set up Video Mesh nodes in multiple locations, optimizing media quality within each site and efficiently managing bandwidth between locations. If the on-premises nodes reach capacity, the system seamlessly uses cloud nodes to handle additional demand. Additionally, the Video Mesh nodes receive automatic updates to ensure they’re running the latest version.

Graphic Showing How Video Mesh Works With Webex Cloud To Bring Users Features Like Local Media Processing and Bandwidth Savings

This unified interface provides centralized management, resource monitoring, and usage metrics. This setup supports one-on-one or one-to-many Webex Meetings.

ThousandEyes: Expanded visibility and insights

ThousandEyes is a SaaS-based service designed for digital experience monitoring. It allows users to analyze, comprehend, and enhance digital experiences across diverse networks. The platform provides worldwide vantage points enabling users to conduct various tests, gaining deeper insights into the performance of essential applications or the network itself.

Deeper network insights with integration of Video Mesh and ThousandEyes

ThousandEyes Enterprise Agent is installed within a Video Mesh Node as a docker container. After completing the setup, the Docker-based Enterprise Agent should establish communication with the pre-existing ThousandEyes account on ThousandEyes web portal. This ensures the functionality of the agent within the Video Mesh Node while allowing it to interact seamlessly with the established ThousandEyes account.

Organizations gain deeper insight into the network path from these Video Mesh servers to the Webex cloud.

Graphic Showing Video Mesh and Thousandeyes Integration Features Like Faster Issue Detection And VMN Servers
Rapid identification of the problem area

Incorporating ThousandEyes into the Video Mesh server empowers organizations to proactively generate tests and gain enhanced visibility into pinpointing where within their network the issue was introduced. IT administrators will experience the following benefits:

  1. Decreased dependency on internet bandwidth, minimized latency, enhanced privacy, and delivery of a superior user experience for meetings and collaborations.
  2. Deeper insight into the network path from these Video Mesh servers to the Webex cloud.
  3. Better identification of problem areas, facilitating more effective troubleshooting and resolution of network-related issues.

The Video Mesh and ThousandEyes integration provides users with great meeting experiences and enables everyone to connect, share, and collaborate. For more information, click here.

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About The Author

Nick Zaveri
Nick Zaveri Product Manager Cisco
Nick Zaveri is an accomplished and results-driven Product Manager with a proven track record of driving high performance and innovation in the tech industry.
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