Today’s hybrid workplace model is required to accommodate in-office and remote employees. However with most organizations adopting flexible work, a significant portion of the workforce continues to operate remotely, and there continues to be mounting pressure on enterprises to unite employees across diverse work environments, ensuring everyone enjoys an optimal work experience. This necessitates the ability to scale seamlessly and swiftly adjust to evolving circumstances. IT administrators are also tasked to solve challenges such as amplified bandwidth usage, higher operational expenses, increased latency, and subsequent degradation in the user experience.
Often enterprises face media quality issues in meetings as employees transition back to the office. These problems largely originate from customers’ enterprise networks or internet service providers connecting to the cloud. Pinpointing the precise location of these issues typically demands several days of network administrator’s time. Webex Video Mesh and ThousandEyes address these challenges by enhancing performance, diminishing latency, and effectively troubleshooting issues, ultimately ensuring a business-class user experience for all Webex interactions.
Webex Video Mesh leverages a piece of Webex’s cloud services and is deployed within a customer’s premises. This localized setup facilitates media processing within the corporate network and decreases dependency on internet bandwidth, and results in minimizing latency, ensuring enhanced privacy, regulatory compliance, and delivering a superior user experience for meetings and collaborations.
Customers can set up Video Mesh nodes in multiple locations, optimizing media quality within each site and efficiently managing bandwidth between locations. If the on-premises nodes reach capacity, the system seamlessly uses cloud nodes to handle additional demand. Additionally, the Video Mesh nodes receive automatic updates to ensure they’re running the latest version.
This unified interface provides centralized management, resource monitoring, and usage metrics. This setup supports one-on-one or one-to-many Webex Meetings.
ThousandEyes is a SaaS-based service designed for digital experience monitoring. It allows users to analyze, comprehend, and enhance digital experiences across diverse networks. The platform provides worldwide vantage points enabling users to conduct various tests, gaining deeper insights into the performance of essential applications or the network itself.
ThousandEyes Enterprise Agent is installed within a Video Mesh Node as a docker container. After completing the setup, the Docker-based Enterprise Agent should establish communication with the pre-existing ThousandEyes account on ThousandEyes web portal. This ensures the functionality of the agent within the Video Mesh Node while allowing it to interact seamlessly with the established ThousandEyes account.
Organizations gain deeper insight into the network path from these Video Mesh servers to the Webex cloud.
Incorporating ThousandEyes into the Video Mesh server empowers organizations to proactively generate tests and gain enhanced visibility into pinpointing where within their network the issue was introduced. IT administrators will experience the following benefits:
The Video Mesh and ThousandEyes integration provides users with great meeting experiences and enables everyone to connect, share, and collaborate. For more information, click here.
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